ABOUT INVOCA:

Invoca is the industry leader and innovator in AI and machine learning-powered Conversation Intelligence. With over 300 employees, 2,000+ customers, and $100M in revenue, there are tremendous opportunities to continue growing the business. We are building a world-class SaaS company and have raised over $184M from leading venture capitalists including Upfront Ventures, Accel, Silver Lake Waterman, H.I.G. Growth Partners, and Salesforce Ventures.
At Invoca, we believe in building a diverse team whose skills, experiences, and backgrounds complement one another. If you’re interested in joining us but don’t tick every box, we still encourage you to apply!

ABOUT THE ROLE AND TEAM

Quality Assurance is a newly created team within our Dev Enablement Group. The intention of the team is to drive quality related tools and best practices within the engineering organization
As a Senior SDET, you will collaborate with engineers and cross-functional teams across the organization to tackle complex testing challenges in our systems and data architecture. You will play a crucial role in evaluating our current testing tools and setting direction as needed, mentoring junior engineers and advocating for quality best practices.
Our team thrives on a culture of mentorship, continuous learning, and collaboration. We approach every problem with a growth mindset, constantly striving to improve our processes and infrastructure.

YOUR RESPONSIBILITIES:

Technical Leadership & Mentorship:

• Provide technical leadership and mentorship to junior SDETs, guiding them in best practices for test automation and quality assurance.
• Drive improvements in testing processes, methodologies, and tools.
• Conduct code reviews and provide constructive feedback to ensure code quality and maintainability.
• Act as a subject matter expert in testing methodologies and technologies.
• Champion the use of metrics to drive quality improvements within the org

Test Environment Strategy & Planning:

• Develop and execute test environment and data strategies to support end-end testing for various cross-team initiatives
• Collaborate with tech leads to create and maintain a roadmap of test environment needs

Test Automation Development:

• Design, develop, and maintain robust and scalable automated test frameworks and suites using industry-standard tools and technologies (e.g., Selenium, Cypress, Playwright, etc.).
• Develop and maintain test data management strategies and solutions.
• Create and maintain performance testing scripts and infrastructure.

Performance & Scalability Testing:

• Design and execute performance, load, and stress tests to identify bottlenecks and ensure system scalability.
• Analyze performance test results and provide recommendations for performance optimization.

Collaboration & Communication:

• Collaborate effectively with cross-functional teams, including developers, product managers, and operations engineers, to ensure seamless integration of testing processes.
• Communicate test results and quality metrics to stakeholders in a clear and concise manner.
• Be a champion for quality throughout the SDLC.