WHO ARE HEIDI?

Heidi is on a mission to halve the time it takes to deliver world-class care.
We believe that by 2050, every clinician will practice with AI systems that free them from administrative burdens and increase the quality and accessibility of care to patients across the world.
Built for clinicians, by clinicians, at the core of Heidi is its people. We are an eclectic bunch of inventors, builders, scientists, nurses, doctors, mathematicians, designers, creatives, and high-agency executors.
We achieve in 6 months what it takes our competitors 4 years to do. In just 12 months, 20 million patient consults were supported by Heidi, and we’re now powering more than 1 million consults every week.
With our most recent $16.6MM round of funding from leading VC firms, we’re geared up to supercharge our ambitious global growth, starting with the US, Canada, UK and Europe - and we need great people like you to get there. Ready for the challenge?

THE ROLE

Working closely with our Engineering Manager - Agents and Automations, you’ll be a Senior Backend Software Engineer who designs and scales the services that power our AI-driven products

WHAT YOU’LL DO:

• Architect and build backend services that power LLM-based agents and clinical automations.
• Design robust APIs & data models that are secure, observable and easy for other teams to extend.
• Optimise performance and cost—profile hot paths, tune databases and right-size cloud resources.
• Automate quality: write unit / integration tests, craft alerts and own on-call runbooks so clinicians can trust every interaction.
• Partner with product, AI and front-end engineers to ship new capabilities from concept to production in weeks, not quarters.