Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro’s vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients, including one in every county in the United States, and in 98% of primary care deserts.
Ro has been recognized as a Fortune Best Workplace in New York and Health Care for four consecutive years (2021-2024). In 2023, Ro was also named Best Workplace for Parents for the third year in a row. In 2022, Ro was listed as a CNBC Disruptor 50.

THE ROLE:

As a Senior Software Engineer on Ro’s Patient Identity and Privacy team, you will play a crucial role in building and scaling privacy-first, compliant systems that enable personalized healthcare while safeguarding patient data. This role focuses on privacy engineering, consent management, event tracking, and first-party data governance—ensuring Ro’s technical foundation supports both patient trust and growth initiatives.
You’ll design, build, and maintain systems that handle customer data preferences, attribution data, event pipelines, and privacy-preserving data workflows. You will work in a highly cross-functional environment, partnering with security, legal, marketing, and data teams to define privacy-first solutions that balance compliance with Ro’s ability to deliver great patient experiences.
This role is not focused on Identity & Access Management (IAM) but may involve working alongside IAM engineers on broader data security initiatives.

WHAT YOU’LL DO

• Build and maintain privacy-first data systems, ensuring compliance with state and federal consumer privacy regulations.
• Develop and integrate consent and preference management systems, enabling patients to control their data usage across Ro’s platform.
• Design and implement high-throughput, scalable, event-driven architectures for the privacy-compliant collection, processing, and distribution of first-party data.
• Partner with marketing and growth teams to support digital advertising, CRM, and marketing analytics, while ensuring compliance and data security.
• Implement privacy-preserving techniques, such as data anonymization, tokenization, and minimization, to reduce risk while maintaining business utility.
• Work on event tracking and analytics pipelines, ensuring accurate and privacy-compliant data flows to third-party platforms (e.g., Braze, Google, Meta, Segment).
• Collaborate with security and legal teams to enforce data governance, retention, and compliance policies.