BigCommerce’s mission is to help merchants sell more at every stage of growth, from small startups, to mid-market businesses to large enterprises. We focus on being the best ecommerce platform so our customers can focus on what matters most: growing their businesses.
We are equally passionate about growing our employee’s careers and providing them an incredible experience as we rapidly expand across the globe. We are proud to have been recognized numerous times for our product and workplace culture. We empower our people and customers to build, innovate and grow, so together we can redefine the ecommerce industry.
BigCommerce is disrupting the e-commerce industry as the SaaS leader for fast- growing, mid-market businesses. We enable our customers to build intuitive and engaging stores to support every stage of their growth.
BigCommerce, recognized as a “Best Place to Work” in 2025 , is seeking a talented Senior Software Engineer to join our innovative Identity & Access Management (IAM) Team! This is your chance to dive into the dynamic and rapidly expanding e-commerce industry, shaping the future of online business. This full-time position offers the flexibility of being fully remote within the United States.

ABOUT THE IAM TEAM & YOUR ROLE:

As a key member of our Identity and Access Management Team, you’ll be at the heart of our platform’s security. You’ll design, build, and enhance the critical services that manage authentication and authorization for everyone who interacts with BigCommerce – our merchants, our partners, and our internal systems.
You’ll primarily work with Ruby , with opportunities to engage with Go, Scala, PHP, and React + TypeScript . Our architecture leverages REST APIs and gRPC , microservices, and is supported by a sophisticated suite of internal deployment and cloud infrastructure tools. In this highly collaborative environment, you’ll not only expand your technical skill set but also see your innovative ideas through from initial concept to impactful delivery. We believe in building the right solutions for our customers.

WHAT YOU’LL DO

• Craft High-Quality Solutions: You’ll develop reliable, efficient, and maintainable code that forms the foundation of our services, focusing on creating positive experiences for our users.
• Drive Technical Initiatives & Solve Engaging Challenges: You’ll take initiative in tackling complex technical tasks and lead key aspects of feature development, such as optimizing system performance and enhancing query efficiency, always with a keen eye on security and best practices.
• Shape Our Architecture & Influence Direction: You’ll partner with operations and infrastructure teams to evolve our systems, contributing significantly to the design and scalability of our back-end services and influencing the technical direction of key product components.
• Drive Technical Excellence & Strategy: You’ll actively participate in and often lead technical discussions, helping to explore, define, and advocate for new solutions, architectural approaches, and technical strategies that align with product and business goals.
• Foster a Culture of Quality: You’ll champion and contribute to comprehensive software quality and security practices. This includes participating in thoughtful code reviews, challenging assumptions, testing and sharing your knowledge to elevate team standards and our codebase.
• Mentor and Empower: You’ll guide and support fellow engineers, sharing your expertise and helping to foster their growth within their roles and the wider engineering community.
• Build with Purpose & Business Acumen: You’ll create elegant, scalable products using modern tools and methodologies, translating product requirements and business objectives into robust technical solutions, always keeping the end-user in mind.
• Collaborate for Impact: You’ll work closely with our dedicated product, design, and other cross-functional teams to translate ideas into well-defined feature specifications and realistic timelines, ensuring alignment and successful delivery.
• Innovate and Improve: You’ll champion an open, positive, and supportive team environment that encourages creative thinking and embraces continuous improvement.
• Uphold Our Standards: You’ll ensure that technical decisions consistently support our core goals of quality, performance, scalability, reliability, availability, and security.