Job Description
Position Title: Senior Software Engineer
Reports To: Manager, Software Engineering
Department: Technology
Work Location: United States (Remote)
Classification: Salary
Position Summary
Languageline Solutions®, a Teleperformance Company, is the global leader of On Demand Interpretation Services, providing language services to more than 28,000 clients worldwide. We facilitate communications by bridging language and cultural barriers to help our customers create understanding, improve productivity, maximize financial performance, build loyalty, and comply with regulations and laws. We utilize the most advanced cloud platforms as well as mobile and digital technologies to instantly link to our worldwide network of over 15,000 highly skilled interpreters in 240+ languages 24x7x365.
Languageline Solutions® is looking for an experienced Software Engineer who is dynamic and excited about being part of a fast-moving and growing team. You will collaborate across the organization to execute the most important company priorities.
As a Senior Software Engineer, you will lead the design and development of complex, high-impact features while mentoring software engineers and driving architectural improvements. You will work across multiple systems to enhance performance, scalability, and maintainability. This role requires deep technical knowledge and a proactive approach to solving challenging engineering problems.

Essential Functions

• Lead the end-to-end development of major features and platform components.
• Make architectural decisions and implement scalable, secure solutions.
• Guide and mentor Associate and Software Engineers.
• Identify and resolve technical debt and performance bottlenecks.
• Collaborate with DevOps to improve Cl/CD, observability, and system reliability.
• Participate in cross-functional technical discussions and architecture reviews.
• Support LLS’ Quality Management System (QMS) to continually improve the Division’s processes, procedures, and services; and thereby increase efficiency, productivity, effectiveness, and customer satisfaction.

The minimum and maximum full-time annual salaries for this role is listed below. Please note that this salary information is solely for candidates hired to perform work within this location. Experience and education refers to LanguageLine Solutions’ current salary range for this position. US Remote pay range is $140,000 - $150,000 USD.
The actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

Required Skills & Experience

• 10+ years of software engineering experience.
• Strong proficiency in JavaScript and HTML/CSS.
• Strong proficiency in web development frameworks (React, Angular, or Vue.js).
• Strong proficiency in one or more languages (e.g., Java, Python, C#, JavaScript).
• Deep knowledge of distributed systems, asynchronous processing, and system performance.
• Expertise in cloud-native development and security best practices.
• Strong problem-solving and debugging skills.

Preferred Skills

• Event-driven architecture experience.
• Leadership in cross-functional initiatives.

Typical Physical Activity

Physical Demands

• Constantly involves sitting, standing, walking, using hands to handle or feel, reaching with hands and arms, talking, and hearing.

Physical Requirements

• Involves light physical activity performing non-strenuous daily activities of a primarily administrative nature.
• Able to lift a minimum of 40 lbs.

Typical Environmental Conditions

• Responsibilities require a flexible work schedule.
• Use a computer, laptop, and desktop for up to a minimum of 8 hours per day.
• Use a telephone handset and/or headset throughout the work day.
• We work in an open collaborative environment, you will likely be exposed to moderate noise levels (i.e., discussion, computers, printers, or light traffic).

Travel Requirements

• Up to 10% travel requirement for this position.

Disclaimer
Must perform the essential duties and responsibilities with or without reasonable accommodation efficiently and accurately without causing significant safety threat to self or others. The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required of all personnel so classified
If you are an individual with a disability and require reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact the Talent Acquisition Team at
CorporateRecruiting@languageline.com
For U.S. Positions: Candidates must be authorized to work in the US without the need for visa sponsorship. At this time,
Teleperformance Specialized Services Companies does not offer visa sponsorship for this position.
Equal Opportunity Employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on race. color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information or any other consideration prohibited by law or contract.
Compliance with Disability Laws. It is the policy of LanguageLine that qualified individuals with disabilities not be discriminated against because of their disabilities in regard to job application procedures, hiring, and other terms and conditions of employment. It is also our policy to provide reasonable accommodations to qualified individuals with disabilities in all aspects of the employment process. We are prepared to modify or adjust the job application process or the job or work environment to make reasonable accommodations to the known physical or mental limitations of the applicant or employee to enable the applicant or employee to be considered for the position he or she desires, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation will impose an undue hardship.
VEVRAA Federal Contractor requesting appropriate employment service delivery systems, such as state workforce agencies and local employment delivery systems, to provide priority referrals of protected veterans.

• Lead the end-to-end development of major features and platform components.
• Make architectural decisions and implement scalable, secure solutions.
• Guide and mentor Associate and Software Engineers.
• Identify and resolve technical debt and performance bottlenecks.
• Collaborate with DevOps to improve Cl/CD, observability, and system reliability.
• Participate in cross-functional technical discussions and architecture reviews.
• Support LLS’ Quality Management System (QMS) to continually improve the Division’s processes, procedures, and services; and thereby increase efficiency, productivity, effectiveness, and customer satisfaction