Senior Software Engineer, Operations

at  Sun Life

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You’ll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you’ll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

PREFERRED SKILLS:

• Collaboration and teamwork
• Continuous learning mindset
• Ability to work in a dynamic environment with changing priorities
• Strong analysis, debugging and problem-solving skills
• Solid written and verbal communication skills

NOTES/UNIQUE REQUIREMENTS:

• The role includes on-call and after hours support on a team rotation basis.
• This role requires Canadian Protected-B (Reliability clearance) [a minimum of 5 years of consecutive residency in Canada].

ABOUT THE ROLE:

The e-Business team in Application Operations Support (AOS) provides operations and support services to ensure reliability of IT applications. Through innovation, continuous improvement, and collaboration, we strive to find new and better ways to bring value to Sun Life.
We are looking for a highly motivated Senior Software Engineer with at least 10 years of Java application support, analysis, and development experience. The successful candidate will have strong technical and problem-solving skills and the ability to work independently. This unique opportunity offers a dynamic space and a chance to collaborate with multiple business units.

WHAT YOU WILL DO?

• Provide ongoing support of Java based applications in Production and test environments including responding to Service requests, Incident & Problem analysis, Service restoration and recovery, Security vulnerability remediation, Audits and reporting as necessary.
• Participate in design, develop, test and debug programs for Java services. Deployment is done using Kubernetes containers.
• Interface with other Software Engineers, Business Systems Analysts, and other stakeholders to deliver high quality solutions and maintain a stable application environment.
• Enable stability through proactive monitoring activities, security compliance, change management, troubleshooting issues and conducting root-cause analysis.
• Identify and participate in continuous improvement opportunities, system renewal, stability, upgrade, and Disaster Recovery projects.