SENIOR SOFTWARE ENGINEER AI

Location: Leeds, UK (Required in the office a handful of times per month)
Contract: Permanent, Full-Time
Salary: Competitive

OVERVIEW

Protect Group specialises in enhancing customer experience and generating additional revenue for businesses through their innovative technology solutions. Founded in 2016, the company has rapidly grown to serve over 400 business partners across 75+ countries with a presence in 12 global offices.
We are looking for a great person that isn’t looking for their ‘next job’, you are looking for a place in a family of talented individuals where you can grow your skills, both technical and leadership.
Protect Group specialises in enhancing customer experience and generating additional revenue for businesses through their innovative technology solutions. Founded in 2016, the company has rapidly grown to serve over 400 business partners across 75+ countries with a presence in 12 global offices.
Protect Group offers a dynamic, AI-driven widget that integrates easily into online booking and sales platforms, providing customer-experience solutions and additional revenue services. This helps businesses boost customer satisfaction and ancillary revenue without significant upfront costs.
We create a commercial & customer advantage for our members through an innovative technology platform and suite of products. That’s where you come in…
On the technology side you’ll be agnostic, have an eye for the latest trends and new solutions, and the confidence to share these within the team where everyone has a voice.
‘Protect People’ are individuals bursting with talent, ambition, drive and loyalty. You will care passionately about what you do and will be able to play a part in the continued growth of a business that is disrupting global industries and major brands across the transportation, travel, hospitality, events and financial services sectors.

ROLE DESCRIPTION

As a Senior Software Engineer you will be responsible for developing all technical aspects of the company. The role requires strategic thinking and strong business acumen. We are a fast moving, constantly developing business with an evolving technology platform within a very fast-moving requirement environment. We expect you to be considered, flexible, well-versed in technological trends and pathways, familiar with a variety of business concepts and a strong communicator of strategic and operational IT planning and activity to a non-technical audience.

KEY RESPONSIBILITIES

• Be an active part of the company’s technical vision and support all aspects of the company’s technological development.
• Be part of the product roadmap development and delivery for the Protect Platform in consultation with the leadership team, sales, finance, and risk functions.
• Works in a consultative fashion with other departments, such as sales, risk, and operations as an advisor of technologies that may improve their efficiency and effectiveness.
• Discover and implement new methodologies that yield competitive advantage for Protect Group.
• Develop technical aspects of the company’s strategy to ensure alignment with its business objectives.
• Help ingrain throughout the business the application and use technology to deliver and maximise profitably.
• Conduct robust testing and quality assurance processes.
• Use stakeholders’ feedback to inform necessary improvements and adjustments to technology.