ABOUT UPSOLVE:

Upsolve is a tech-focused nonprofit that combats intergenerational poverty by helping low-income Americans overcome debt and rebuild credit at scale. Upsolve was founded in Harvard Law School’s Access to Justice Lab in 2016. Since then, Upsolve has become the nation’s most visited nonprofit financial education site. Upsolve.org educates approximately 2.9 million people a year with its debt content and its free bankruptcy filing tool has been used by 16,000 families to relieve $700 million in debt. Upsolve users are disproportionately people of color with an average household income of $25,000. Upsolve is expanding with Upsolve Assist, an AI-powered Financial Assistant for low-income Americans. Upsolve is now boldly expanding its mission to transform financial lives through innovative services beyond bankruptcy—including personalized credit rebuilding pathways—while leveraging AI to dramatically increase our reach and impact for millions of struggling low-income Americans. Upsolve’s funders include the Bill & Melinda Gates Foundation, the Robin Hood Foundation, and the Legal Services Corporation.

POSITION OVERVIEW:

Upsolve is seeking a Senior Software Engineer to play a key role in developing and scaling innovative tools that help low-income Americans access debt relief and credit building resources. As a Senior Software Engineer, you will contribute significantly to the development of our AI-powered tools, primarily focused on making Chapter 7 bankruptcy more accessible while also helping users understand when other debt relief and credit rebuilding options might be appropriate for their unique financial situations.
You’ll work closely with the engineering team and product leaders to implement technical solutions aligned with our mission, contribute to product development, ensure code quality, and build innovative features that make a tangible impact. This role is ideal for an experienced software engineer who is passionate about using technology for social good and excited to work in a fast-paced, mission-centered environment.

ESSENTIAL QUALIFICATIONS:

• Well-rounded individual contributor: 4+ years of experience in a software engineering role
• Experience with frontend, backend, and infrastructure, with strength in at least one of these areas
• Excellent problem-solving skills and attention to detail
• Excellent communication skills, with the ability to clearly convey technical concepts to non-technical stakeholders
• Strong technical leadership: champions code quality and modern development practices, is experienced in balancing feature delivery with craftsmanship, and uses data to inform decision-making

BONUS QUALIFICATIONS (BUT NOT REQUIRED):

• Background in nonprofit or social enterprise work, with an understanding of mission-centered technology applications
• Experience with developing financial or legal products
• Experience with developing AI products
• Experience mentoring junior engineers

• Develop and maintain features for our tools designed to help low-income Americans navigate Chapter 7 bankruptcy, as well as other debt relief and credit rebuilding options
• Write high-quality, well-tested code while adhering to best practices and coding standards
• Collaborate with other engineers to design and implement scalable solutions
• Participate in code reviews to ensure code quality and share knowledge
• Work closely with product and design teams to define and implement new features
• Help ensure data security, privacy, and compliance across technological initiatives
• Contribute to technical architecture decisions and implementation strategies