SENIOR SOLUTION ARCHITECT MANAGER

Job Req ID: 49357
Posting Date: 22 Aug 2025
Function: Architecture Solution and Design
Unit: Digital
Location:Assembly, Bristol, United Kingdom
Salary: Competitive

EXPERIENCE YOU’LL HAVE

• Business acumen: Knowledgeable in business strategy and the drivers of organisational performance, including people drivers of performance and financial literacy (e.g. business KPIs, business cases)
• Stakeholder Management: Able to develop close relationships with senior customers/vendors/suppliers to facilitate negotiations and manage major escalations.
• Technical Knowledge: Can give comprehensive & technical specialised advice on emerging new Technologies. Provide guidance and counsel on complex and unfamiliar situations and leverage other experts to develop solutions.
• Hold others to account: Ability to demand high ethical standards and values-led behaviours, ensuring the same understanding in their extended team. Able to call out misaligned or poor behaviours
• Be agile: Able to lead on collaborative and agile ways of working through projects and programmes, effectively managing changing priorities.
• Software Development Concepts: Proficiency with the use of a wide range of programming concepts, including (but not limited to): recursion, multi-threading, memory management, and garbage collection. Aware of and has applied a range of algorithms, for example, related to sorting and searching.
• Change Management: Experience in transforming solution design & delivery to improve quality & cost, and being able to identify and prove concepts for future technology.

THE SKILLS YOU’LL NEED

Regulatory Compliance
Requirements Gathering
Change Management
Product Roadmapping
Business Analysis
Technology Strategy
Cloud Computing
Solution Design
Strategic Planning
Agile Methodologies
Systems Integration
Business Process Improvement
Financial Analysis
Project/Programme Management
Solution Architecture
Talent Management
Decision Making
Growth Mindset
Performance Management
Inclusive Leadership

ABOUT US

BT Group was the world’s first telco and our heritage in the sector is unrivalled. As home to several of the UK’s most recognised and cherished brands – BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business.
Over the next two years, we will complete the UK’s largest and most successful digital infrastructure project – connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other.
While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK’s best telco, reimagining the customer experience and relationship with one of this country’s biggest infrastructure companies.
Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era.

DON’T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We’re committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you’re excited about this role but your past experience doesn’t align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.

• Apply specialist expertise to deliver technical work that is typically unique, complex, and high impact across multiple domains and/or requiring both breadth and depth of domain knowledge.
• Serves as technical expert and consultant to resolve complex and strategic issues, across wider industry and/or specific sectors, and develop bespoke or leading edge, technically complex solutions (e.g., relating to new, untested technology and/or large scale impact of products).
• Provide direction and strategy to define product roadmaps within domain of expertise in a highly ambiguous, complex and multi-vendor technical environment.
• Share knowledge and thought leadership to advance team’s thinking, guide technical decisions and provide strategic level recommendations on high profile customer solutions.
• Represent BT’s technical capabilities to internal and external stakeholders (including customers, vendors and suppliers) at senior levels and provide consultation.
• Drive team’s understanding of customer and user centric technical process design, driving and implementing improvements to enhance the customer and user experience.
• Manage stakeholder relationships (senior customers, vendors, suppliers) and facilitate mutually beneficial negotiations to develop solutions, ensuring they meet current and emerging business and technical needs.
• Lead on Technology transformation as a lever to transform BT’s commercial performance and operational efficiency.
• Partner organisations at Account Manager level.