Senior Solution Consultant at Coffee + Dunn

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Full Time

Start Date

Immediate

Expiry Date

04 Mar, 26

Salary

0.0

Posted On

04 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Dynamics 365, CRM, Marketing Automation, Business Analysis, Stakeholder Management, Multi-Channel Communications, Collaboration, Implementation, Configuration, Process Flows, Functional Requirements, Consulting, Marketing, Financial Services, Manufacturing, Life Sciences

Industry

IT Services and IT Consulting

Description

Role Description Senior Solution Consultant – Dynamics 365 Customer Insights Role The Senior Solution Consultant (Senior Consultant) will work with other C+D consultants, senior consultants, and managers to implement CRM and marketing collaboration platforms. These platforms utilize leading technologies and ground-breaking user interface concepts to deliver a highly effective marketing collaboration solution. The solution is targeted toward large or medium scale customers with complex sales and marketing challenges. The platform enables seamless collaboration across functions to ensure consistent delivery of multi-channel content including advertising, web, email, SMS, social, print, etc. The Senior Consultant will join a team, methodology, and programming to support our client implementations. This includes discovery interviews and workshops, producing detailed functional requirements, configuring the Dynamics 365 solution for user scenarios, process flows and customer hierarchies. Senior Consultant participates with a C+D implementation team, 3rd party implementation partners, managed services team members and a client sales, marketing, and IT organization. The Senior Consultant will interface with all levels of sales/marketing and IT and be comfortable facilitating stakeholder sessions. The Senior Consultant will also interact with our software partner team and advisory consultants. This is a billable consulting role which reports to the Director, Implementation Services. Experience Required 5-10+ years of business or technology consulting experience 3-5+ years of CRM or marketing automation implementation planning, design, and configuration College degree in Information Systems, Marketing or Business (MBA preferred) Understanding of multi-channel communications such as web, email, SMS, social, etc. Previous experience as a business analyst able to facilitate sessions with client stakeholders across different groups Ability to collaborate with other consultants and business stakeholders utilizing a structured approach Preferred Previous consulting (Big 4 or Marketing boutique type) experience Experience with marketing and marketing automation tools such as Dynamics 365 Customer Insights, Marketo, Salesforce Marketing Cloud, Adobe Experience Manager, and/or Hubspot Marketing and consulting experience Financial Services, Manufacturing, Higher Ed and/or Life Sciences (B2C or B2B2C) expertise Location and Travel Flexible and remote work subject to reasonable travel expectations (commuting distance to International Airport) 5-10% travel expected Other The Senior Solution Consultant is a full-time exempt role with respect to FLSA

Responsibilities

The Senior Solution Consultant will implement CRM and marketing collaboration platforms for medium to large scale customers. This role involves working with various teams to configure Dynamics 365 solutions and facilitate stakeholder sessions.