Senior Solution Consultant - French speaker at ServiceNow

Dublin, Leinster, Ireland -

Full Time

Start Date

Immediate

Expiry Date

20 Mar, 26

Salary

0.0

Posted On

20 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

AI Integration, Pre-sales, Customer Requirements, Proactive, Integrity, Attention to Detail, Learning New Technology, ITIL, Service Management, Asset Management, IT Management, Security Operations, French Fluency

Industry

Software Development

Description

Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description Here is a clearer and more polished version: We are currently looking for a French-speaking Senior Solution Consultant (SC) to join our rapidly growing Presales team in Dublin. In this role, you will provide expert-level technical and business solution consultancy during the presales process, supporting both the direct sales team and our partners. Your responsibilities will include developing proposals, delivering ServiceNow product demonstrations, and scoping and conducting Business Value Assessments. The core mission of the Solution Consulting organization is to clearly articulate and demonstrate the value of ServiceNow solutions to customers and prospects. Job Responsibilities Assist Digital Sales teams in the qualification of customer needs through discovery; Participation across the sales lifecycle on acquiring new customers; Provide mentoring and training to peers, colleagues and partners; Demonstrations of the product, both standard and tailored to prospects and existing customers Generation of product demo scripts and scenarios and maintaining demonstration environment(s); Scoping and delivering Proof of Concept/Proof of Value engagements with prospects; Responding to Request for Information/Proposal documents; Staying current on product developments/releases to a level required for demo and POC/POV; Supporting Marketing events – user conferences, trade shows, webinars etc.; Staying current on competitive analyses and understanding differentiators between the company and its competitors; Responsible for understanding business and technical problems addressed by the products including key regulations, business drivers, evolving business needs, security etc.; In conjunction with Sales and Professional Services, conduct transition briefing - communicate commitments and expectations in preparation for deployment; Act as the ServiceNow subject matter expert at Executive briefings / marketing events; Qualifications In order to be successful in this role, we need someone who has: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. 3+ years of experience in a pre-sales role in a SaaS, or PaaS environment Ability to actively listen to customer requirements and provide a solution to address the customer’s business issue; Being proactive without being told what to do; Proven ability to live up to commitments while maintaining integrity and focus on details; Demonstrated ability to learn new technology; Background in ITIL, Service Management, Asset Management, IT Management and Security Operations would be advantageous Fluent in French (other languages a bonus) Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license. Employee Type: Regular Region: EMEA - Europe, Middle East and Africa Work Persona: Flexible

Responsibilities

The Senior Solution Consultant will provide expert-level technical and business solution consultancy during the presales process, supporting the sales team and partners. Responsibilities include developing proposals, delivering product demonstrations, and conducting Business Value Assessments.