About the Role:
As a Senior Solutions Engineer, you will be responsible for building technology
solutions based on customers’/ prospects’ technology stack to demonstrate
differentiated value propositions and enable sales revenue from new and existing
customers. This role partners with the Sales, Go to Market, and Customer Success
to deliver impact and is also responsible for building the solution engineering
organization for the region.
What you will do:
Pre-Sales Support:
- Engage with prospects to understand their technical requirements and business
needs.
- Conduct product demonstrations and presentations tailored to the audience.
- Develop and deliver technical proposals, including solution architecture and
integration plans.
- Collaborate with the sales team to strategize on account planning and customer
engagement.
Technical Expertise:
- Provide detailed technical explanations of our products and services to
customers.
- Address and resolve technical questions or concerns from prospects and
existing clients.
- Stay abreast with current industry trends, emerging technologies, and
competitor offerings.
Solution Design:
- Design and propose customised solutions that address specific customer
requirements.
- Create and deliver Proof of Concepts (PoCs) and pilot projects to validate the
solution fit.
What are we looking for?
Must Have:
- B Tech with experience in B2B product sales organization
- 5+ years of experience in building technical solutions for B2B/ SaaS sales for
Enterprise products
- Experience of working with cross functional stakeholders
- Strong technical background with experience in Mobile Apps/Website development
or any marketing automation tool.
Measure of Success:
- Win ratio for large deals/ named accounts
- Booking/ ARR
Competencies:
- Functional competencies: Understanding of technologies in user retention/ CRM/
CDM, understanding of sales process/ tools, technology ecosystem/ integration
- Behavioral competencies: Business and commercial acumen, strategic thinking,
analytical skills, people leadership
Who will you report to: Senior Manager - Technical Accounts - Customer Solutions
Why join us?
- Be a part of a global growth stage startup
- Work in a fast-paced, dynamic environment where your contribution matters
- You are passionate about technology and its impact on the high growth mobile
technology space
- Innovate at scale, with learning opportunities
Learn More:
Get to know us better before you apply!
Check out our product documentation, engineering blog, and customer stories to
see how we work and what we value.
Clever.AI [http://Clever.AI] [https://clevertap.com/ai/]
CleverTap Developer Documentation
[https://developer.clevertap.com/docs/getting-started]
Blogs [https://clevertap.com/blog/]
TesseractDB™ [https://clevertap.com/customer-data-and-analytics/tesseractdb/]
CleverTap Product Demo
[https://t.lever-analytics.com/email-link?dest=https%3A%2F%2Fclevertap.com%2Fdemo-center%2F%23gallery&eid=030781ac-a04c-444c-807e-bda7a196767f&idx=4&token=ROnoAi1k2jyVYRD-4cQM0aEy5KM]
Values [https://tech.clevertap.com/clevertap-values-and-how-we-got-them-right/]
About CleverTap:
CleverTap is the world’s leading AI-first, all-in-one customer engagement and
retention platform, redefining how brands build lasting customer relationships
in the Agentic era. Powered by its proprietary CleverAI™ Decisioning Engine and
the Agentic Universe, CleverTap enables autonomous, real-time decision-making
that helps organizations deliver 1:1 individualized experiences at scale while
maximizing ROI.
Its unified platform brings together an AI-native Personalization Engine,
automated Journey Orchestration, its proprietary Customer Data Platform –
TesseractDB™, and deep customer and product analytics to power truly
intelligent, self-optimizing engagement across channels including mobile, web,
email, SMS, WhatsApp, and more. By seamlessly connecting data, insights, and
activation, CleverTap ensures every interaction is contextual, coordinated, and
conversion-driven.
Recognized as a Leader in the 2026 Gartner® Magic Quadrant™ for Personalization
Engines and a Strong Performer in The Forrester Wave™, CleverTap is at the
forefront of the shift from campaign-led marketing to agent-led growth. Trusted
by more than 2,000 global brands including IKEA, Tesco, Burger King, Levi’s,
Decathlon, Domino’s, 7-Eleven, Jio, and Grab, Carousell, CleverTap helps
businesses drive measurable growth through meaningful, autonomous customer
engagement.
Backed by Accel, Peak XV Partners, Tiger Global, CDPQ, and 360 One, CleverTap
has 600+ employees across offices in the US, Europe, the Middle East, Asia, and
LATAM.
For more information, visit https://clevertap.com/ [https://clevertap.com/] or
follow us on Linkedin [https://www.linkedin.com/company/clevertap/] and X
[https://twitter.com/CleverTap]. Join us in shaping the future of engagement.
CleverTap is dedicated to establishing an inclusive culture that welcomes
individuals from diverse backgrounds, encouraging them to contribute their
unique perspectives to our workplace.
Responsibilities
The role involves designing and implementing technical solutions to meet client needs. The engineer will act as a bridge between sales and technical delivery teams.
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