Senior Solution Specialist- AI Biz Sol-AI Biz Process at Microsoft Nuance

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Full Time

Start Date

Immediate

Expiry Date

26 Jun, 26

Salary

0.0

Posted On

28 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

AI Solution Plays, Copilot, AI Agents, Revenue Quota, Pipeline Generation, Discovery Sessions, CxO Engagement, Business Transformation, Competitive Differentiation, Partner Co-sell, Business Case, TCO Analysis, Account Planning, Solution Demos, Contract Renewals, Sales Community Engagement

Industry

Software Development

Description

Overview Our purpose is to empower organizations to transform the way they work by harnessing the full potential of artificial intelligence. We guide customers through the evolving digital landscape, enabling them to unlock new opportunities, enhance productivity, and deliver exceptional employee and customer experiences. By integrating advanced AI capabilities across devices, cloud platforms, and everyday business applications, we help organizations realize seamless, innovative, and secure solutions that drive sustained growth and success in the AI era. As a Solution Specialist. This opportunity will allow you to accelerate your career growth, develop deep business acumen, hone your selling skills, and become adept at deal structuring. As a Microsoft AI Business Process Solution Specialist, you will help organizations transform their business processes and technology to adapt and thrive in today’s data-driven AI Age. You will form strong relationships with C-Suite executives and Business Decision Makers among our top customers and help them solve their business challenges through long-term, consultative partnerships. You will help them achieve their business goals by bringing industry-relevant business value insights and innovative, industry-leading solutions to enable their end-to-end business transformations. You will organize and lead the entire sales process, from account planning to closing the sale. You will also be responsible for delivering the One Microsoft narrative, competitive differentiation, customer centric pitch, business value proposition and outcomes, and compelling proposals with commercial options. You will be part of a dedicated sales community supported by your adjoining account teammates and support teams. This role is flexible in that you can work up to what 40% from home (local team). Alternate: This role will require travel to customer sites. or the Role is Microsoft onsite only. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Execute prioritized and incentivized AI Solution Plays across Sales, Service, ERP, and Low Code, driving core offerings and amplifying their value with Copilot and AI Agents. Meet and exceed AI Business Process revenue and account quota targets by generating qualified pipeline, landing business value, and formalizing customer agreements. Lead discovery sessions with a business-outcome mindset, uncovering customer priorities, success metrics, and value gaps to shape and quantify proposed solutions. Engage and build relationships with CxO and Business Decision Makers as an AI Business Process Transformation advisor, proactively delivering the One Microsoft and AI narratives, business-outcome presentations, high-level demos, and solution envisioning. Demonstrate and articulate a clear understanding of Microsoft’s competitive differentiators and unique value propositions in every engagement, leveraging competitor replacement programs. Initiate and orchestrate partner co-sell motions, leverage partner investments, conduct technical proof validations, and facilitate partner workshops. Build and deliver compelling business cases, Total Cost of Ownership (TCO) analyses, and commercial deal constructs for customers. Strengthen alignment with the Customer Success Unit by positioning Unified Enhanced Solutions and driving customer consumption. Partner with and lead Account Planning Team on Account Plan for AI Business Process opportunities, including decision maker identification and solution play selection. Establish and build C-Suite and Business Decision Maker (BDM) relationships as an industry aligned Business Applications solution expert. Build & maintain the required range of qualified pipeline coverage for rolling 4 quarters through digital-first seller tools Deliver the One Microsoft narrative and solution pitches to C-Suite executives and Business Decision Makers. Orchestrate business value + technical solution demos to align with the customers’ desired business outcomes and solution requirements. Manage long-term contract renewals with existing accounts to ensure long-term satisfaction and successes. Actively and regularly engage in sales community calls/channels and share learnings and best practices. Qualifications Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, or related field AND 6+ years experience in technology-related sales or account management OR equivalent experience. Deep understanding of CRM and/or ERP applications including Marketing Automation, Sales Automation, Relationship Sales, Customer Service, Field Service, Finance, Supply Chain Management and Commerce and how they translate into business impact and value Expert understanding or 3 years of experience selling into one of the following industries: Financial Services, Manufacturing, Healthcare, Retail and Government Fluency in Brazilian Portuguese and English This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

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Responsibilities

The specialist will execute prioritized AI Solution Plays across Sales, Service, ERP, and Low Code offerings, focusing on meeting and exceeding AI Business Process revenue targets. They will lead discovery sessions with a business-outcome mindset and engage CxOs as an AI Business Process Transformation advisor.