JOB KNOWLEDGE/SKILLS:

• Bachelor’s degree in related technology
• 5+ years of experience providing pre-sales engineering support designing complex Collaboration solutions
• Multiple industry-recognized certifications, e.g., CCIE, VCP, CISSP, etc.
• Professional demeanor with persistent customer service focus
• Excellent communication and presentation skills, both written and verbalSkill with consultative sales methods
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• able to engage in active listening and meaningful lines of questioning to get client to identify areas of opportunity

• Ability to manage multiple priorities with numerous daily demands for your time

COLLABORATION-SPECIFIC KNOWLEDGE – SHOULD BE SUBJECT MATTER EXPERT LEVEL IN AT LEAST 3 OF THE FOLLOWING:

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• VOIP Calling

• Microsoft Teams Calling including Teams PBX, Calling Plan, Direct Routing via third-party UCaaS and CUCM integrations, Hosted Direct Routing and Operator Connect
• Cisco Webex Calling Multi-Tenant and Dedicated Instance
• Cisco Calling and Contact Center licensing EA’s and Subscriptions
• CUBE and or Session Border Controller (SBC)
• Cisco Premise-based Unified Collaboration Solutions
• Contact Center Solutions(Cloud and On-Prem)
• e911 solutions
• Audio Visual/Video Conferencing
• Zoom Phone, Zoom Meetings, Zoom Rooms including Zoom licensing

PHYSICAL REQUIREMENTS

While performing this role, you will engage in both seated and occasional standing or walking activities. We provide reasonable accommodations, in accordance with relevant laws, to support success in this position.
By embracing our values, you will contribute to our collective mission of making a positive impact within our organization and the broader community. We understand that this job description serves as a guide and is not an employment contract.

Please refer the Job description for details