Senior Solutions Architect, Singapore at GitLab

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Full Time

Start Date

Immediate

Expiry Date

25 Jan, 26

Salary

0.0

Posted On

27 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Technical Expertise, Sales Strategy, Customer Relationships, Market Knowledge, GitLab Knowledge, Growth & Development, Strategic Client Engagement

Industry

IT Services and IT Consulting

Description

GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development. Thanks to products like Duo Enterprise and Duo Agent Platform, customers get AI benefits at every stage of the SDLC. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. The Senior Solutions Architect helps drive value and change with software development for one of the fastest-growing platforms. By applying solution selling and architecture experience from planning to monitoring, the Solutions Architect supports and enables successful adoption of the GitLab platform. Solutions Architects work collaboratively with GitLab’s customers across segments, Sales, Engineering, Product Management, and Marketing organizations. This role provides technical guidance and support throughout the entire sales cycle. Solution Architects can help shape and execute a strategy to build mindshare and broad use of the GitLab platform with customers by becoming the trusted advisor. The ideal candidate must be self-motivated with a proven track record in software/technology sales or consulting. Proficiency in connecting technology solutions to measurable business value is critical to a Solutions Architect. Candidates should also have a demonstrated skill to think strategically about business, products, and technical problems. Responsibilities Technical expertise: Engage with customers, both onsite and remotely, by providing technical expertise during the pre-sales process. The additional responsibility implies adopting a more mature consultancy and advisor role during the pre-sales process while providing technical assistance and solution guidance. Sales strategy: Collaborate with the sales team to go beyond support to formulate and execute a sales strategy to exceed revenue targets through the adoption of GitLab. Technical guidance: Be the Directly Responsible Individual (DRI) on Customer Success Plans and technical evaluations via POC/POV ownership, technical part of tender/audit support, and workshop design. Customer relationships: Build deep relationships with people within customer environments to enable them to be GitLab advocates. Customer feedbacks: Serve as the customer advocate to other GitLab teams, including Product Development, Sales, and Marketing. Market knowledge: Maintain specialty competency in one or more technologies related to GitLab’s market focus through activities such as training, certification and creation of working examples for reuse internally and by customers and partners. GitLab knowledge: With comprehensive knowledge of the GitLab platform and associated technologies, educate customers of all sizes on the value proposition of GitLab while participating in discussions throughout the organization to ensure successful GitLab deployment. Growth & Development: Continuously improve your professional skills with a focus on personal mastery and team learning through activities such as training, reading and seeking mentorship from others. Strategic Client Engagement: Run Value Stream Assessments in your account with support of a Senior SA leading the engagement What You'll Need Technical expertise: Engage with customers, both onsite and remotely, by providing technical expertise during the pre-sales process. The additional responsibility implies adopting a more mature consultancy and advisor role during the pre-sales process while providing technical assistance and solution guidance. Sales strategy: Collaborate with the sales team to go beyond support to formulate and execute a sales strategy to exceed revenue targets through the adoption of GitLab. Technical guidance: Be the Directly Responsible Individual (DRI) on Customer Success Plans and technical evaluations via POC/POV ownership, technical part of tender/audit support, and workshop design. Customer relationships: Build deep relationships with people within customer environments to enable them to be GitLab advocates. Customer feedbacks: Serve as the customer advocate to other GitLab teams, including Product Development, Sales, and Marketing. Market knowledge: Maintain specialty competency in one or more technologies related to GitLab’s market focus through activities such as training, certification and creation of working examples for reuse internally and by customers and partners. GitLab knowledge: With comprehensive knowledge of the GitLab platform and associated technologies, educate customers of all sizes on the value proposition of GitLab while participating in discussions throughout the organization to ensure successful GitLab deployment. Growth & Development: Continuously improve your professional skills with a focus on personal mastery and team learning through activities such as training, reading and seeking mentorship from others. Strategic Client Engagement: Run Value Stream Assessments in your account with support of a Senior SA leading the engagement How GitLab will support you Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental leave Home office support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

Responsibilities

The Senior Solutions Architect provides technical guidance and support throughout the entire sales cycle, helping to drive value and change with software development. They work collaboratively with customers and internal teams to ensure successful adoption of the GitLab platform.