Job Title: Senior Solutions Consultant, ANZ
Location: Cremorne VIC and/or Sydney NSW
Type: Full-time - Contractor/Fixed Term (12 Months)
At Tryzens, we are a leading international digital commerce consultancy, dedicated to enabling brands and retailers to succeed in an ever-evolving digital landscape. With over 20 years of experience, we specialise in providing innovative, end-to-end solutions that drive growth, enhance customer experiences, and deliver tangible results.
Our team of experts partners with clients to design, build, and optimise seamless commerce ecosystems, leveraging cutting-edge technologies and a deep understanding of industry trends. With offices across Australia, the UK, the US, India, and Bulgaria, we serve a global client base with a personalised, results-driven approach.
At the heart of Tryzens is our commitment to collaboration, innovation, and excellence. We take pride in empowering our clients to achieve their digital ambitions, unlocking new opportunities and helping them stay ahead in today’s competitive market.
We are seeking a experienced Senior Solutions Consultant to join our Australian team based in with Sydney NSW or Cremorne VIC. We are looking for someone who can join us full-time as either a contractor or for a fixed term duration of approximately 15 weeks. You will play a critical role in understanding client needs and translating them into clear, actionable business requirements.

This role is responsible for defining business requirement specifications that align with project objectives while supporting the team throughout the delivery process.

• Conduct in-depth client research and analysis to assess their current technology stack and capabilities.
• Lead platform-agnostic discovery sessions, recommending logical, business-aligned, and platform-appropriate solutions.
• Define, own, and manage the functional scope of projects, ensuring alignment with client goals.
• Assist clients in roadmap development and backlog grooming, helping to prioritise requirements for successful project execution.

This position requires strong analytical skills, a deep understanding of eCommerce and digital solutions, and the ability to bridge the gap between technical teams and business stakeholders.

ESSENTIAL SKILLS & EXPERIENCE

• Bachelor’s degree or equivalent in a relevant field.
• 5+ years of experience in the eCommerce industry.
• Exceptional analytical and conceptual thinking skills.
• Strong experience in creating detailed reports and delivering compelling presentations.
• Hands-on knowledge of Salesforce Commerce Cloud, Salesforce Marketing Cloud, Salesforce Service Cloud, or Magento.
• Ability to provide production work estimates for project scoping and planning.
• Exceptional attention to detail, with strong oral and written communication skills.
• Strong interpersonal and consultative skills, with a collaborative mindset.
• Proven ability to facilitate discovery workshops and guide stakeholders through the requirements process.
• Excellent problem-solving and analytical thinking abilities.
• Familiarity with project management tools and methodologies (e.g., Jira, Agile, Scrum).

DESIRABLE EXPERIENCE & KNOWLEDGE

• Knowledge of user experience (UX) principles.
• Understanding of web standards, best practices, and emerging digital trends.
• Exposure to software testing processes, including test plan preparation and script execution.

This role is responsible for defining business requirement specifications that align with project objectives while supporting the team throughout the delivery process.

• Conduct in-depth client research and analysis to assess their current technology stack and capabilities.
• Lead platform-agnostic discovery sessions, recommending logical, business-aligned, and platform-appropriate solutions.
• Define, own, and manage the functional scope of projects, ensuring alignment with client goals.
• Assist clients in roadmap development and backlog grooming, helping to prioritise requirements for successful project execution