Remote Remote United States
Job Type: regular full-time
Division: Precision for Medicine
Business Unit: QuartzBio
Requisition Number: 5779

QUALIFICATIONS:

• Bachelor’s Degree
• Minimum 5 years of experience in the LifeSciences industry, focused on Clinical Research, Clinical Data Management, Bioinformatics, Computational Biology, Product Support, Data Science, or related field
• 2-4 years of experience working in a customer-facing role and leading projects.
• 3–5 years of experience in a pre-sales, solutions consulting, or technical account management role within a SaaS environment.
• Strong understanding of the Clinical Operations and Clinical Biomarkers landscape
• Excellent communication (written and verbal communication skills) and presentation skills, with the ability to engage both technical and non-technical stakeholders.
• Collaborative team player with a customer-first mindset
• Strong understanding of cloud technologies, APIs, data integration, and enterprise software.
• Experience with CRM, ERP, or other enterprise platforms is a plus.

PREFERRED SKILLS:

• Pre-sales or consultative selling experience
• Experience working in a SaaS or technology company
• Familiarity with AI technologies and applications
• Sophisticated analytical & problem-solving capabilities

• Understand and articulate how QuartzBio solves customer challenges across the precision medicine value chain
• When engaged in a pre-sales process, work with Account Executives to:
• conduct in technical discovery and help identify account-specific customer challenges
• specific data and business challenges that our prospects and customers face in precision medicine
• understand and map customers’ current technology environment in preparation for demos
• analyze and consider the competitive landscape at accounts
• lead platform demonstrations and deliver technical presentations (Lead discovery sessions and solution workshops with prospective clients.)
• Serve as a subject matter expert on product capabilities, integrations, and best practices.
• Align with the Account Executive to support overall account strategy and planning
• Assist in the creation of sales/marketing content, and support marketing activities such as webinars and industry tradeshows
• Develop new client-facing and internal knowledge-based articles on how to market QuartzBio.
• Lead technical components of RFI/RFP responses and participate in bid defense/proposal defense meetings
• Develop and present customized solution architectures, proof-of-concepts, and value propositions.
• Capture and communicate customer insights and feedback to the Product team and software engineering team to inform roadmap development
• Assist in onboarding and knowledge transfer to post-sales teams.
• Collaborate with clients to evaluate product usage patterns and identify opportunities for optimization, expansion, and improved outcomes
• Manage projects and initiatives with moderate complexity.
• Contribute to strategic planning and decision-making.
• Mentor junior team members and provide guidance.
• Continuously improve skills and stay up to date with emerging best practices.
• Other duties as assigned