Senior Solutions Engineer at TekSynap

, , United States -

Full Time

Start Date

Immediate

Expiry Date

01 May, 26

Salary

0.0

Posted On

31 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Technical Operations, Engineering, Networking, Virtualization, AI/ML, Troubleshooting, Customer Engagement, Solution Development, Mentorship, Documentation, Best Practices, System Performance, Security, Scalability, Integration, Collaboration

Industry

IT Services and IT Consulting

Description

Responsibilities & Qualifications RESPONSIBILITIES Technical Operations & Engineering · Provide Operations & Maintenance (O&M) support for TekXlerate Foundry environments across multiple locations · Plan and execute system upgrades, refreshes, and technology insertions · Perform test, integration, validation, and demonstration of new and existing solutions · Troubleshoot complex issues across hardware, software, and network domains · Ensure system performance, reliability, security, and scalability Solutions Development · Design and develop innovative solutions in support of customer mission needs · Lead or contribute to proof-of-concepts (PoCs), prototypes, and pilot deployments · Integrate solutions across wired and wireless networking, compute platforms, virtualization technologies, AI/ML platforms, and emerging technologies Customer Engagement & Support · Serve as a technical liaison for existing customers, providing engineering support and solution enhancements · Support new customer engagements including requirements analysis, solution design, and technical briefings · Participate in customer meetings, demonstrations, and technical exchanges · Support capture and business development efforts through solution architecture and proposal input Collaboration & Leadership · Collaborate with engineers, architects, program managers, and partners across TekSynap · Provide technical mentorship and guidance to junior engineers · Contribute to documentation, best practices, and standard operating procedures REQUIRED QUALIFICATIONS 5+ years of information technology experience Bachelor’s degree in Engineering, Computer Science, Information Technology, or related field (or equivalent experience) Hands-on experience with wired and wireless networking technologies Familiarity with compute infrastructure including servers, storage, and edge platforms Familiarity with virtualization and hypervisors such as VMware, KVM, Hyper-V, and container platforms Experience supporting production and mission-critical environments Ability to travel to TekXlerate Foundry locations as required Strong written and verbal communication skills PREFERRED QUALIFICATIONS Familiarity with AI/ML platforms, GPU-based compute, or data analytics environments Familiarity with DoD and/or Federal Civilian technology environments Experience working in labs, test ranges, or innovation hubs Relevant technical certifications (e.g., Juniper, Cisco, Security+) Overview We are seeking a Senior Solutions Engineer to support and advance capabilities across TekXlerate Foundry locations. This role is responsible for the design, integration, operation, and evolution of advanced technology solutions spanning networking, compute, virtualization, AI, and emerging technologies. The Senior Solutions Engineer will provide hands-on technical support for expansion, Operations & Maintenance (O&M), system upgrades, test and validation, and solutions development, while also supporting both existing and prospective customers TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles – the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. Visit us at www.TekSynap.com. Apply now to explore jobs with us! The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation. By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP". As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration. Additional Job Information WORK ENVIRONMENT AND PHYSICAL DEMANDS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Location: Candidates must reside in one of our approved hiring states within the United States. Type of environment: Varies Noise level: Medium Work schedule: Schedule is day shift Monday – Friday. May be requested to work evenings and weekends to meet program and contract needs. Amount of Travel: 15% List of Approved States: AL, AK, AZ, AR, CT, DE, FL, GA, ID, IN, IO, KS, KY, LA, ME, MI, MS, MO, MT, NE, NV, NH, NM, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VA, D.C, WV, WI, WY. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. WORK AUTHORIZATION/SECURITY CLEARANCE US Citizenship OTHER INFORMATION Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment. EQUAL EMPLOYMENT OPPORTUNITY In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment. TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact hr@teksynap.com for assistance.remote #telework #linkedin #LI-Remote (turn font to white)

Responsibilities

The Senior Solutions Engineer is responsible for providing Operations & Maintenance support, planning system upgrades, and troubleshooting complex issues. They will also design and develop innovative solutions and serve as a technical liaison for customers.