Senior Solutions Engineering Specialist at Miro
München, Bayern, Germany -
Full Time


Start Date

Immediate

Expiry Date

09 May, 25

Salary

0.0

Posted On

09 Feb, 25

Experience

2 year(s) or above

Remote Job

No

Telecommute

No

Sponsor Visa

No

Skills

Good communication skills

Industry

Marketing/Advertising/Sales

Description

ABOUT THE TEAM

We are the Solution Engineers at Miro and exist for 5 years now. We play a critical role in bridging the gap between technical innovation and business needs, delivering tailored solutions that drive our customer success.We are Miro problem-solvers, create high impact and high-value solutions for anything Innovation and Collaboration and are looking forward to getting to know you!

Responsibilities

ABOUT THE ROLE

In this role, you will have a unique opportunity to accelerate sales cycles and serve as a Miro product and Sales expert. You will serve as an important link between the Go-To-Market and the Product/Engineering parts of the company and will be a key partner to Sales, Customer Success, and Partnerships teams in shaping how our customers use the product and how our product evolves with the customers’ needs.

WHAT YOU’LL DO

  • Partner with Account Executives to understand customer’s current challenges, requirements, and business objectives for the Enterprise and Large Enterprise business segment (2,000 - 10,000 employees)
  • Present demos and create reusable assets (videos, talk tracks, best practices) to ensure efficiency and continuously improve customer experience
  • Lead Proof Of Concepts where necessary to help customers validate technical requirements
  • Answer customer questions about technical topics (integrations, single-sign-on/SSO, data governance, AI and platform)
  • Communicate customer needs and product feedback to Miro’s product management, engineering, marketing, and sales teams
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