Senior Solutions Expert at Orange Business

Gurugram, haryana, India -

Full Time

Start Date

Immediate

Expiry Date

21 Aug, 26

Salary

0.0

Posted On

23 May, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Adobe Marketo Engage, Marketing Automation, Salesforce Cloud, HTML/CSS/JS, API Integration, Agile/SAFE, Technical Architecture, UAT Support, L3 Production Support, Data Modeling, GDPR, SSO, DevOps, Relational Databases, Scripting Languages, Impact Analysis

Industry

Description

Publication date : Apr 24, 2026, 12:00AM Orange Business is here! About us Join us at Orange Business! We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business. Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities. About the role To contribute and participate in IT studies. To provide end to end support for implementation of the solution Review and delivery of technical documents and system design – operational procedures, logical data model, functional and technical architecture for multiple tools and technologies. Suggest and implement technical solutions for the requirements transversally. Develop/maintain/review code Analyse quality of service and suggest improvements Provide technical support during UAT and go live Use defect tracking system and follow resolution of defects Level 3 support to production issues for assigned applications within definedSLA Follow Agile/SAFE processes Support regression and integration testing Coach team members on technical and business knowledge of application(s) To contribute and participate in IT studies. To provide end to end support for implementation of the solution Review and delivery of technical documents and system design – operational procedures, logical data model, functional and technical architecture for multiple tools and technologies. Suggest and implement technical solutions for the requirements transversally. Develop/maintain/review code Analyse quality of service and suggest improvements Provide technical support during UAT and go live Use defect tracking system and follow resolution of defects Level 3 support to production issues for assigned applications within defined SLA Follow Agile/SAFE processes Support regression and integration testing Coach team members on technical and business knowledge of application(s) To contribute and participate in IT studies. To provide end to end support for implementation of the solution Review and delivery of technical documents and system design – operational procedures, logical data model, functional and technical architecture for multiple tools and technologies. Suggest and implement technical solutions for the requirements transversally. Develop/maintain/review code Analyse quality of service and suggest improvements Provide technical support during UAT and go live Use defect tracking system and follow resolution of defects Level 3 support to production issues for assigned applications within defined SLA Follow Agile/SAFE processes Support regression and integration testing Coach team members on technical and business knowledge of application(s) To contribute and participate in IT studies. To provide end to end support for implementation of the solution Review and delivery of technical documents and system design – operational procedures, logical data model, functional and technical architecture for multiple tools and technologies. Suggest and implement technical solutions for the requirements transversally. Develop/maintain/review code Analyse quality of service and suggest improvements Provide technical support during UAT and go live Use defect tracking system and follow resolution of defects Level 3 support to production issues for assigned applications within defined SLA Follow Agile/SAFE processes Support regression and integration testing Coach team members on technical and business knowledge of application(s) About you Minimum 5/6+ years Marketing Domain IT Professional with Adobe Marketo Engage AD0-E559 Adobe Marketo Engage Business Practitioner Expert certification. Subject matter expert in Marketo technology and apply it to business processes for optimum use of the solution, Develop, deploy, optimize a range of landing pages and email campaigns with Strong Marketing Domain experience like DMP, Content, management, Sales enablement. Strong experience in building campaigns with Marketo Automation tools, Knowledge of Marketo core concepts, Experience building programs, emails, workflows, and other integral marketing automation functions. Understanding of different types of reporting in Marketo, HTML/CSS/JS knowledge and web editing experience, use of all Email Marketing concepts and best practices, Hands-on Experience with programming and scripting languages, web services, relational database. Strong understanding and handson Expirience in Integration with other application like Salesforce cloud,legacy tools and other buy in solution through API, automated or manual mode, FTP etc. Experience on security like SSO, GDPR, etc. Knowledge of Devopps , Agile and other release models etc. Collaboration with Technical /functional team involving senior developers, cross teams, vendors/product resources. Prepare impact analysis documents, recommendations, executive briefings Organize and chair workshops with business users to refine requirements with quick POC’s and propose/validate system implementation approaches Identify dependencies on external systems and manage them across other IT departments Produce key deliverables throughout the lifecycle of the project, for IT use as well as for business owners, such as solution proposals, user acceptance test plans, dependency matrices. Support Delivery Manager is various assigned tasks and end- to end ownership of assigned tasks. Strong communication and convincing skills for Business acumen You bring passion, energy, taste for exploration and adaptability. You seek the opportunity to expand your knowledge and develop new skills. What we offer • Global Opportunities: Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world. • Flexible Work Environment: Flexible working hours and possibility to combine work from office and home (hybrid ways of working). • Professional Development: training programs and upskilling/re-skilling opportunities. • Career Growth: Internal growth and mobility opportunities within Orange. • Caring and Daring Culture: Health and well-being programs and benefits, diversity & inclusion initiatives, CSR and employee connect events. • Reward Programs: Employee Referral Program, Change Maker Awards. Only your skills matterRegardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neuroatypia, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs. At Orange, only your skills matter. Regardless of your age, gender, background, origin, religion, sexual orientation, disability, neurodiversity, or appearance, we actively encourage diversity within our teams, as it is a collective strength and a driver of innovation. Orange is a disability-inclusive employer: please feel free to let us know about any specific needs you may have.

Responsibilities

The role involves providing end-to-end technical support for the implementation and maintenance of marketing automation solutions. Key duties include designing technical architecture, developing code, and providing Level 3 support for production issues within defined SLAs.