KEY PERSONAL SKILLS AND ATTRIBUTES:

• Team working abilities, Listening skills, the ability to work on own initiative, impeccable personal presentation, hygiene and behaviour to others, Food hygiene certificate preferred.
• The ability to be adaptable and be flexible as necessary. Reliable, Honest and able to demonstrate an open attentive approach to customer service.
• Willingness to learn new skills and take some responsibility.
• Ability to manage some moderately heavy lifting, carrying, and pushing.

KNOWLEDGE / COMPETENCIES:

• Ability to demonstrate reasonable / good understanding and use of verbal English.
• Ability to demonstrate reasonable / good standard of written English and reading skills.
• Similar experience of customer and / or food preparation environment is preferred.
• Wider wallet scheme (discounts at major retailers, restaurants, gyms etc).
• Free meals on duty
• Volunteers leave – up to one day per year.
• Enhanced maternity, paternity and adoptive leave.
• Cycle to work scheme.
• Recommend a friend bonus.
• Unrivalled individual training and development.
• Well established apprenticeship programme.
• Team & company social events.
• Employee assistance programme.
• Workplace pension.
• Excellent career progression within a leading independent contract caterer.

ABOUT US

Thomas Franks is a founder led, fresh food catering business with a focus on excellence and service delivered with individuality, passion and style. We are unique in every approach and our clients, and our people are paramount to our daily success.

KEY RESPONSIBILITIES:

• Prepare all Food service areas for the days business relating to that meal service.
• Ensure that the prompt service of all meals and service at all times to the company / clients standards.
• To ensure that the methods of preparation and presentation comply with company expectations.
• Prepare, set-up, serve, clear, clean and store away any food, beverage or equipment required for daily service.
• Prepare all food for sale/service, following good hygiene and safety practices and to the standard specified.
• Restock and replenish stocks and consumables as required during service periods, pre-empt customer needs and achieve optimum customer service delivery.
• Keep the Front of house informed of any food running out and pre-empt any delays in customer waiting.
• Complete all / any necessary cleaning/hygiene duties.
• Serve customers, visitors and guest in line with company and client service standards and expectations.
• Empty, remove and store rubbish / recycle rubbish in the correct place.
• To assist in the preparation and placing of orders.
• Ensure that the kitchen operates in line with current health & safety regulations.
• To ensure all area in the Kitchen are left in a clean state at the end of each shift.
• To attend meetings and training courses as required.
• Notify the head chef of stock movements to ensure all products are ordered for forthcoming menus.

GENERAL RESPONSIBILITIES:

• Ensure attendance to all staff meetings as required.
• Ensure that all policies and procedural requirements of both legislation and company are adhered to in order to promote a professional and flexible approach at all times.
• Ensure that the correct uniform is worn neatly and cleanly at all times.
• To ensure personal presentation is of the highest standard at all times.
• Ensure all necessary checks are carried out in the service and associated areas for food temperatures.
• Carry out all reasonable request of the management.
• As required provide cover for other staff during periods of absence.
• Be conscientious with regard to Health & Safety and report any hazards to the Head Chef or Location manager.