Full-time, 5 days per week including weekends
Salary: $65,000–$70,000 + super (loaded to include weekends)
Location: Brisbane, multiple branches (Siam Spa)

ABOUT US

Siam Spa is a family-built massage and wellness brand with four welcoming locations across Brisbane. We blend traditional Thai wisdom with modern remedial care and are growing quickly.

THE ROLE

You are the calm centre of our guest experience. You’ll welcome clients, manage bookings, keep the reception flowing smoothly, and support our therapists so every treatment starts and ends beautifully.

WHAT YOU’LL DO

• Greet guests, manage check-ins/outs, and handle phone, SMS, and online bookings
• Run the front desk: POS, daily balancing, vouchers and gift cards
• Process health fund claims and receipts (HICAPS in-store)
• Coordinate room turns, laundry flow, light merchandising, and tidy presentation
• Communicate clearly with therapists to keep the day on time
• Help with basic admin and stock checks; escalate issues promptly