Senior Specialist - Comp & Ben at R1 RCM Inc

Quezon City, Metro Manila, Philippines -

Full Time

Start Date

Immediate

Expiry Date

29 Jun, 26

Salary

0.0

Posted On

01 Apr, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Benefits Administration, SSS Knowledge, Pag-IBIG Knowledge, PhilHealth Knowledge, Communication Skills, Ticket Management, Organizational Skills, Detail-Oriented, Empathy, Leave Management, Employee Support, Orientation Skills, Problem Solving, Time Management, Customer Service, Healthcare Knowledge

Industry

Hospitals and Health Care

Description

PH-Prof II Comp & Ben Work Schedule Philippine Holidays observed Mid-shift schedule: 3:00 PM – 12:00 MN or 4:00 PM – 1:00 AM Key Responsibilities Benefits Administration (End-to-End Process) Government-mandated benefits: SSS Sickness and Maternity claims SSS Loans and Calamity Support Pag-IBIG Loans Company-initiated benefits: HMO queries Leave queries Calamity package queries New Hire Orientation Conduct orientation sessions for new employees Present and explain the end-to-end benefits program Employee Support & Ticket Management Handle 20–30 tickets per day related to benefits concerns Provide assistance on: SSS Loans (end-to-end process) Leave management General employee concerns on benefits Core Competencies Strong knowledge of Philippine government-mandated benefits (SSS, Pag-IBIG, PhilHealth) Excellent communication skills for handling queries and conducting orientations Ability to manage high ticket volume with accuracy and empathy Organized, detail-oriented, and capable of managing multiple benefit processes simultaneously Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests. Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits. What’s in it for you? • Competitive Total Rewards Package • Target variable incentives • Medical Plan (HMO) from Day 1 of employment with free dependents • Life insurance • Paid Time-Off Benefits • Sick Leave Conversion • Night Differential offered • Employee Referral Program • All Mandatory Statutory Benefits R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, or any other characteristic protected by local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories. Visit us on Facebook: https://www.facebook.com/r1rcmphilippines #R1Philippines #AllTogetherBetterinR1PH R1 is the leader in healthcare revenue management, helping providers achieve new levels of performance through smart orchestration. A pioneer in the industry, R1 created the first Healthcare Revenue Operating System: a modular, intelligent platform that integrates automation, AI, and human expertise to strengthen the entire revenue cycle. With more than 20 years of experience, R1 partners with 1,000 providers, including 95 of the top 100 U.S. health systems, and handles over 270 million payer transactions annually. This scale provides unmatched operational insight to help healthcare organizations unlock greater long-term value. To learn more, visit: https://www.r1rcm.com.

Responsibilities

The Senior Specialist in Comp & Ben will manage the end-to-end process of benefits administration, including government-mandated and company-initiated benefits. They will also conduct orientation sessions for new employees and handle employee support tickets related to benefits concerns.