Role description
We are looking for a seasoned Lead Support Engineer to oversee and manage ETL support operations across critical data platforms The ideal candidate will bring handson expertise in Informatica IICS Snowflake Oracle and UNIX with partial exposure to SAP BODS This role demands strong problemsolving skills proactive incident management and the ability to lead crossfunctional support teams in a 24x7 environment
Key Responsibilities
Lead and manage ETL support activities ensuring high availability and performance of data pipelines
Monitor troubleshoot and resolve issues in Informatica IICS workflows and Snowflake data integrations
Optimize Oracle SQL queries stored procedures and performance bottlenecks
Support UNIXbased job scheduling scripting and log analysis
Coordinate with development infrastructure and business teams to resolve incidents and implement fixes
Maintain and enhance support documentation runbooks and SOPs
Participate in root cause analysis RCA and continuous improvement initiatives
Provide guidance and mentorship to junior support engineers
Collaborate with stakeholders to ensure SLAs and compliance standards are met
Required Skills
Strong handson experience with Informatica IICS and Snowflake
Proficiency in Oracle SQL PLSQL and performance tuning
Solid understanding of UNIXLinux environments and shell scripting
Exposure to SAP BODS and ability to support migrated workflows
Familiarity with ITIL processes Incident Problem Change Management
Experience in production support monitoring tools and ticketing systems eg ServiceNow
Excellent communication coordination and stakeholder management skills
Preferred Qualifications
Bachelors or masters degree in computer science Information Systems or related field
Certifications in Informatica Snowflake or Oracle are a plus
Experience in 24x7 support environments with shiftbased operations
Skills
Mandatory Skills : IICS - IDMC,Informatica DVO,Informatica PowerCenter,ANSI-SQL,Dimensional Data Modeling,User Acceptance Testing,Selenium Testing Automation,UFT Testing Automation,API/Microservices RestAssured Testing,Functional/System Testing,Integration/Interface Testing,IOT Testing,SQL & Database testing,Performance Testing -Execution (Baseline, Load, Endurance, Stress, Volume,Network, DR, Failover, Spike, Saas based/COTS),RTM -Testing,Test Design and Execution -Testing,Test Reports and Dashboards -Testing,Jmeter, Blazemeter -Performance Testing
Other details
Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree (“LTIM”):

Benefits and Perks:

• Comprehensive Medical Plan Covering Medical, Dental, Vision
• Short Term and Long-Term Disability Coverage
• 401(k) Plan with Company match
• Life Insurance
• Vacation Time, Sick Leave, Paid Holidays
• Paid Paternity and Maternity Leave

The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation.
Disclaimer: The compensation and benefits information provided herein is accurate as of the date of this posting.
LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.

Please refer the Job description for details