WE HELP THE WORLD RUN BETTER

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

MEET YOUR TEAM

Within Adaption Services Center (ASC), the Cloud Application Services (CAS) team is responsible for delivering high quality services in the operations phase. You will be working within an international team of internal and partner consultants supporting each other and taking over responsibility for the success of our customers and our service. We are looking forward to onboard you to our team.

SAPCloudRe

SAP Cloud Application Services leads customers to run their business through Cloud Adoption, Managed Operations, and Continuous Innovation.

• Simplifying management of customer SAP cloud solutions
• Handle day-to-day operations and improvement of customer application landscape with hands-on expertise
• Boost consumption of continuous innovation and enable clean core with SAP accountability
• Drive more value from SAP solutions by linking solution expertise with detailed customer knowledge

Cloud Application Services Delivery Center EMEA MEE belongs to Adoption Services Center (ASC) focusing on Application Services for customers. We provide SLA-based, company-specific post-implementation-support, optimization, and improvements in the run phase for SAP solutions. Customers rely on 24/7 SAP expertise for all application related functional, security, development, and integration topics.
We are looking for a (Senior) Specialist f/m/d for S/4 HANA HCM for Cloud Application Services Delivery Center EMEA MEE.

Your tasks are as follows:

• Understand customer’s requirements and provide solutions
• Implement changes in alignment with business processes & solution architecture
• Analyze and resolve application incidents
• Plan and perform maintenance of customer systems
• Identify potential improvements
• Optimize business processes and help customers adopt Best Practices
• Drive innovation by identifying optimization opportunities
• Working on smaller projects during operations phase
• Address customer challenges and escalations in a proactive and structured manner
• Guide and monitor partner resources
• Support the development of new services and methodologies