Senior Specialist, Logistics Strategy & Performance at Delivery Hero

Stockholm, , Sweden -

Full Time

Start Date

Immediate

Expiry Date

04 Jun, 26

Salary

0.0

Posted On

06 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Forecasting, Demand Planning, Staffing, Supply Economics, Unit Economics, Incentive Design, Cost Efficiency, Data Analysis, SQL, Looker, Excel, Stakeholder Management, Strategic Planning, Operational Excellence, Automation, Negotiation

Industry

technology;Information and Internet

Description

Job Description We are seeking a highly analytical and strategic individual to join our regional logistics team as a (Senior) Specialist, Logistics Strategy & Performance. In this high-impact role, you will drive logistics operations and supply economics across 16 diverse foodora & foodpanda markets. Acting as the bridge between business strategy and on-the-ground execution, you will manage critical supply levers that impact tens of thousands of riders and millions of customers. Your core focus will center on elevating our supply operations, from driving daily operational excellence through precise forecasting, to optimizing unit economics and engagement frameworks for the fleet to balance financial efficiency and service levels. Key Responsibilities: Forecasting & Daily Staffing: Take ownership of the daily demand planning and fleet staffing process. Analyze demand patterns, refine forecasting models, and execute shift planning to ensure optimal fleet coverage, balancing service level targets with cost efficiency. Supply Economics & Engagement Strategy: Design, build, and optimize marketplace supply levers and fleet engagement models. You will develop frameworks that balance recruitment with earnings – such as predictive pay and incentives – to drive courier engagement, allowing for necessary local adaptations, while maintaining consistency and financial discipline. Financial Impact & Cost Efficiency: Continuously evaluate the ROI of fleet investments and operational structures, rigorously monitoring cost-per-order (CPO) trends. Ensure all supply-side strategies align with broader profitability targets while maintaining a healthy, engaged fleet. Market Performance Ownership: Take full ownership of logistics performance for key European markets. Proactively monitor daily trends, diagnose operational bottlenecks, and implement data-backed solutions to improve delivery times and overall fleet efficiency. Data Analysis & Automation: Dive deep into large, complex datasets to identify trends and inefficiencies in logistics operations. Execute and drive the regional implementation of advanced data science models and automated tools to streamline operational decision-making. Initiative Rollout & Innovation: Challenge the status quo by introducing innovative operational techniques. Support the testing and operational rollout of strategic initiatives (e.g., dynamic supply models, engagement incentives, new logistics products) aimed at improving order acceptance rates and service performance. Stakeholder & Product Collaboration: Act as a strategic partner to local Logistics Heads, Finance Leaders, Product Managers, and Regional Leadership. Present strategic recommendations to senior management, translate business requirements into product requests, participate in testing, and effectively negotiate and standardize best practices across the region. Additional Information Experience: 3+ years of professional experience in high-growth tech, logistics, strategy consulting, or investment banking. Experience in marketplace dynamics or operations optimization is a strong plus. Education: University degree in STEM, Economics, Business, or a related quantitative field. Technical Fluency: Proficiency in Excel, SQL, and Looker is required to independently dive into the data, uncover insights, build robust models, and track KPIs. Analytical Mindset & Ownership: You possess a hands-on mentality, logical thinking skills, and a constant drive to improve operational outcomes. You are comfortable effectively challenging the status quo. Communication: Exceptional English communication skills, both written and spoken. You can explain complex data concepts to non-technical stakeholders, present to leadership, and negotiate effectively.

Responsibilities

This role involves driving logistics operations and supply economics across multiple markets by owning daily demand planning, fleet staffing, and optimizing marketplace supply levers like predictive pay and incentives. The specialist will also evaluate investment ROI, monitor cost-per-order trends, and implement data-backed solutions to improve fleet efficiency.