Senior Specialist, Middle Office at BNY

Singapore, , Singapore -

Full Time

Start Date

Immediate

Expiry Date

15 Sep, 26

Salary

0.0

Posted On

17 Jun, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Trade Lifecycle Management, Derivatives Product Knowledge, Middle Office Operations, Client Service, Stakeholder Management, Query Management, Escalation Management, Client Onboarding, Process Improvement, Risk and Control Awareness, Analytical Skills, Problem Solving, Communication Skills, Attention to Detail, Process Automation

Industry

Financial Services

Description

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. We are seeking an experienced Middle Office Senior Specialist to support daily BAU activities across the derivatives trade lifecycle. The role requires strong operational knowledge of derivatives products, effective oversight of daily processing activities, and the ability to manage client queries, onboarding support, service delivery, and escalations. The successful candidate will work closely with internal stakeholders and clients to ensure timely and accurate execution, maintain a strong control environment, and contribute to process improvement initiatives. This role is located in Singapore. In this role, you’ll make an impact in the following ways: * Support daily middle office activities across the derivatives trade lifecycle, ensuring timely and accurate processing. * Coordinate day-to-day support team activities, including prioritization, review, and follow-up on outstanding items. * Act as the first point of contact for operational escalations, resolving moderately complex issues and coordinating with relevant teams where further escalation is required. * Monitor service delivery against agreed SLAs and escalate exceptions where necessary. * Manage client queries and provide high-quality service support within agreed timelines. * Provide product knowledge and technical guidance on moderately complex derivatives processing and lifecycle events. * Support onboarding activities for new clients, products, or processes, ensuring operational readiness. * Partner with operations, onboarding, technology, and client-facing teams to support smooth execution of daily activities. * Contribute to process reviews and continuous improvement initiatives to enhance efficiency, control, and client experience. To be successful in this role, we’re seeking the following: * 5–7 years of relevant experience in Derivatives Middle Office, Trade Support, or Operations. * Strong understanding of trade lifecycle activities and middle office operational processes. * Good knowledge of derivatives products and associated post-trade workflows. * Experience coordinating daily operational activities within a team environment. * Strong experience in query management, issue resolution, exception handling, and escalation management. * Experience supporting client onboarding and ensuring smooth operational readiness. * Strong analytical and problem-solving skills, with the ability to assess issues and drive timely resolution. * Effective communication and stakeholder management skills, with the ability to engage with both internal teams and clients. * High attention to detail with a strong focus on risk, control, and process discipline. * Exposure to digital tools, workflow solutions, or process automation. Key Competencies * Trade lifecycle management * Derivatives product knowledge * Middle office operations * Client service and stakeholder management * Query and escalation management * Client onboarding * Process improvement * Risk and control awareness At BNY, our culture speaks for itself, check out the latest BNY news at: BNY Newsroom [https://www.bny.com/corporate/global/en/about-us/newsroom.html] BNY LinkedIn [https://www.linkedin.com/company/bnyglobal/posts/?feedView=all] Here’s a few of our recent awards: * America’s Most Innovative Companies, Fortune, 2025 * World’s Most Admired Companies, Fortune 2025 * “Most Just Companies”, Just Capital and CNBC, 2025 Our Benefits and Rewards: BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

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Responsibilities

Support daily middle office activities across the derivatives trade lifecycle and coordinate team activities to ensure accurate processing. Manage client queries, handle operational escalations, and contribute to process improvement initiatives to enhance efficiency.