Senior Specialist Operational Excellence at Infineon Technologies AG Australia

Malacca City, Malacca, Malaysia -

Full Time

Start Date

Immediate

Expiry Date

08 Jul, 26

Salary

0.0

Posted On

09 Apr, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Operational Excellence, Service Transition, Knowledge Management, Project Management, Process Analysis, Change Management, Stakeholder Management, Training Delivery, Documentation Governance, Service Stabilization, Enablement Planning, Compliance, Data Consistency, Customer Centricity

Industry

Semiconductor Manufacturing

Description

Coordination of the transition request workflow and their analysis, leading to ownership of the Transition Pipeline and guaranteeing a smooth and standardized transition of services to the PS Hubs at Infineon. Your Role Key responsibilities in your new role Develops an approach for the transfer of identified services based on project management methodology, including detailed process analysis, a clear and structured transition plan, resource and enablement planning, and handover to sustaining mode, with transitions clearly designed and documented. Provides communication and support change management activities for transitions, guaranteeing communication to relevant stakeholders and effectively managing expectations. Manages quality and service stabilization during the hyper care phase until sign‑off, prepares and completes the Service Scope based on regional requirements, conducts and documents lessons learned to improve the transition framework. Owns the end‑to‑end knowledge lifecycle for internal and external documentation, including governance, strategy, and compliance, ensuring data consistency, security, and effective resolution of knowledge‑related inquiries. Plan, moderate, and execute regional/country trainings, including enablement and knowledge documentation, to support transitions, process changes, and new technology implementations. Collaborate with process experts, team representatives, and regional Knowledge & Enablement Managers on knowledge lifecycle, enablement needs, knowledge transfer, and best‑practice sharing. Identify training needs and educate teams on knowledge structure and management best practices to build a learning culture focused on operational excellence and customer centricity. Your Profile Qualifications and skills to help you succeed Bachelor’s degree in Human Resources, Business Administration, or a related discipline, or a comparable professional qualification. Several years of relevant experience in HR Shared Services, service transition, knowledge management, or operational excellence. Proven capability to independently own and drive complex topic send‑to‑end, including service transitions, knowledge lifecycle activities, and handover to sustaining operations. Experience in process analysis, structured transition and enablement planning, and application of project management methodologies. Demonstrated strength in stakeholder communication and change management, including expectation management across regions and cultures. #WeAreIn for driving decarbonization and digitalization. As a global leader in semiconductor solutions in power systems and IoT, Infineon enables game-changing solutions for green and efficient energy, clean and safe mobility, as well as smart and secure IoT. Together, we drive innovation and customer success, while caring for our people and empowering them to reach ambitious goals. Be a part of making life easier, safer and greener. Are you in? We are on a journey to create the best Infineon for everyone. This means we embrace diversity and inclusion and welcome everyone for who they are. At Infineon, we offer a working environment characterized by trust, openness, respect and tolerance and are committed to give all applicants and employees equal opportunities. We base our recruiting decisions on the applicant´s experience and skills. Learn more about our various contact channels. Please let your recruiter know if they need to pay special attention to something in order to enable your participation in the interview process.

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Responsibilities

The Senior Specialist will lead the transition of services to PS Hubs by developing structured transition plans and managing the end-to-end knowledge lifecycle. They are responsible for ensuring service stabilization, conducting stakeholder communication, and facilitating regional training to support operational excellence.