JOIN US TO BUILD A MORE REWARDING FINANCIAL FUTURE FOR ALL CANADIANS

At Neo, we’re on a mission to build a more rewarding financial future for all Canadians. Life at a rapidly expanding tech startup isn’t for everyone. It’s complex, fast-paced, high-pressure, but also incredibly fulfilling. Since its founding in 2019, Neo has gained incredible traction and is one of the fastest-growing fintech companies in Canada.

• #1 Fastest Growing Company in Canada for 2024 by Globe & Mail
• Deloitte’s Fast 50 in Canada Winner for 2023 and 2024
• LinkedIn’s Top Startup in Canada for 2022 and 2023
• Top-ranked mobile apps and credit cards
• Team of 700+ people
• 1M+ customers
• 10K+ retail partners

WORKING AT NEO:

The people who thrive at Neo are resourceful, growth-oriented, and driven to win. We hold ourselves to high standards because we’re on a mission that matters: to build a more rewarding financial future for all Canadians. As individuals and as a team, we constantly challenge ourselves and each other to do our best work for our customers. Our commitment to customer success drives everything we do, from building intuitive products to providing exceptional support at every step of their journey. If this resonates with you, keep reading.
We trust, respect, and support each other. This means honest conversations, constructive input, and continuous support. You’ll be surrounded by people who push you to be your best. We primarily collaborate in person across our Calgary, Winnipeg, and Toronto offices. As we evolve rapidly, we’re looking for change-makers who thrive on challenge—people who would rather blaze a trail through uncertainty than follow a well-paved path.
All team members have a stake in Neo’s success and earn meaningful equity through stock options. This ownership mindset is at the heart of everything we do — when Neo grows, we all grow. If you’ve heard that Neo employees work hard, it’s true. We hold ourselves accountable for delivering on our commitments to our customers, partners, and each other. Working at Neo means taking ownership of your work and driving results, knowing that your contributions directly impact the company’s success.

High Performance at Neo We recruit, hire, and build our company culture around these attributes:

• Teamwork: We trust, respect, encourage, and show up for each other — through good times and hard. We’re on this mission not just for ourselves, but also for the people we work with — and ultimately, for our customers.
• Ownership: We all have a stake in Neo’s success — so we go out of our way to do what needs to get done. We hold ourselves accountable to deliver on our commitments — to our customers, to our partners, and to our team. When we fall short, we find a way to do better in the future.
• Professional Integrity: We’re asking millions of Canadians to trust us with their hard-earned money — so we hold ourselves (and each other) to the highest standards of integrity.

As a key partner to our business leaders, you will be the driving force behind our organizational evolution. You will diagnose challenges, architect future-state solutions, and lead the charge in transforming how we operate to achieve world-class performance.

• Strategic Business Partnership: Act as a strategic advisor and internal consultant to senior leadership. Conduct in-depth analyses of current-state business processes, organizational structures, and operating models to identify critical gaps and opportunities for improvement.
• Future-State Vision & Strategy: Collaborate with business units to define a future-state vision that aligns with Neo’s strategic objectives. Strategize how to unlock maximum human potential and operational excellence by leveraging cutting-edge technology, including AI, automation, and best-in-class SaaS tooling.
• Transformation & Process Optimization: Develop and own the execution of comprehensive action plans to bridge the gap between current and future states. Lead process optimization initiatives from discovery and design through to implementation, ensuring sustainable and scalable change.
• Organizational Design & Effectiveness: Partner with the business to lead large-scale organizational design and transformation projects. You will not just create org charts, but architect operating systems, role definitions, and communication flows that enable speed, agility, and clear accountability.
• Data-Driven Decision Making: Establish and track key performance indicators (KPIs) to measure the effectiveness of transformation initiatives. Generate and translate data-driven insights from workforce metrics (e.g., productivity, engagement, promotion rates) into compelling business cases and strategic recommendations for the executive team.