Senior Specialist: Proposition Management at Liberty Group Limited

, , Guatemala -

Full Time

Start Date

Immediate

Expiry Date

20 Dec, 25

Salary

0.0

Posted On

21 Sep, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Building A Business Case, Sales Life Cycle Management, Research And Information Gathering, Reporting And Interpretation, Customer Advice, Product Development, Insurance Products And Services, Persuading And Influencing, Professional/Technical Learning, People Management And Empowerment, Interpersonal Effectiveness, Problem Solving And Analysis, Teamwork And Cooperation, Communicating With Impact, Relationship Management And Networking, Customer Orientation

Industry

Insurance

Description

Insurance and Asset Management is best positioned to provide comprehensive investment and asset management offerings, as well as insurance solutions, to our African clients. Our goal is to meet our clients’ financial needs by offering holistic advice and competitive solutions during significant transition points in their lives. With our expertise in the Standard Bank Group, we are uniquely equipped to serve the financial needs of African clientele seeking trusted guidance on investment, insurance, and asset management solutions. In fact, we go far beyond what you’d expect from financial services – all to make sure our clients have seamless access to a comprehensive range of services, through a pioneering digital ecosystem.Purpose To provide specialist advice and support in advice proposition development, and develop appealing propositions for financial advisors aligned to the experience frameworks developed for FAs and customers. Minimum Experience 3 - 5 years experience in a similar environment, of which 1 -2 years at a junior specialist levelMinimum Qualifications Bachelor`s Degrees and Advanced Diplomas [NQF Level 07] in Generic ManagementAdditional Minimum Qualifications Outputs Process Identify, diagnose and recommend improvements and provide specialist advice and support; ensuring that solutions are appropriate and effective. Perform required actuarial and other analyses for management reporting, and make recommendations to support these analyses. Provide advice and support to find solutions to difficult customer complaints in order to achieve and maintain set customer service excellence standards. Contribute to efforts related to the development of innovative business models to support the development of new business initiatives. Provide advice and support to ensure the accuracy of all rules and regulations drafted within an area of specialisation. Develop appealing propositions for financial advisors aligned to the experience frameworks developed for FAs and customers. Accountable for the improvement of quality, service and work outputs, continuously recommending improvements. Plan for the organisation of work outputs and process improvement activities in light of a specific situational context related to the area of specialisation. Proactively identify area of specialisation related problems, determine cause and effect and recommend the best option to implement corrective action based on previous experience. Customer Provide specialist expertise and advice to internal/external customers, that builds strong relationships and creates a favourable impression aligned to Treating the Customer Fairly (TCF) principles. Finance Adhere to financial controls, governance and compliance policies and processes throughout an area of specialisation, contributing to cost efficiency. Learning and Growth Contribute positively to human capability improvement, related to knowledge optimisation and associated with area of specialisation. Governance Comply to risk and governance policies, implement and provide subject matter input to the development of related processes, applicable to the area of specialisation. Competencies Technical Competencies Building a business case (Proficient) Sales life cycle management (Proficient) Research and Information Gathering (Intermediate) Reporting and Interpretation (Intermediate) Customer Advice (Technical) (Intermediate) Product Development (Proficient) Insurance products and services (Proficient) Behavioural Competencies Persuading and Influencing (Intermediate) Professional/Technical learning (Intermediate) People Management and Empowerment (Intermediate) Interpersonal Effectiveness (Intermediate) Problem Solving and Analysis (Intermediate) Teamwork and Cooperation (Intermediate) Communicating with Impact (Intermediate) Relationship Management and Networking (Intermediate) Customer Orientation (Intermediate) Liberty Values Insurance and Asset Management (IAM) is an equal opportunity employer and are committed to creating an inclusive environment for all employees. As part of our commitment to Diversity, Equity and Inclusion, we encourage applications from people with disabilities.

Responsibilities

The role involves providing specialist advice and support in proposition development and creating appealing propositions for financial advisors. Additionally, it includes performing analyses for management reporting and contributing to innovative business models.