SENIOR SPECIALIST PROZESSMANAGER MARKETPLACE (M/F/D)

For us „Let’s Go!“ is not just a slogan, it is an attitude. We love technology and we want to excite. We have fun and want to inspire. Our customers and our teams. That’s why we are looking for people who share this spirit. People who are passionate about creating the shopping experience of the future together with 50.000 colleagues across Europe.

ABOUT US

The department is responsible for documenting existing processes as well as developing and integrating new ones. By continuously optimizing, digitizing, and automating existing processes—both across the country marketplaces and within the administrative areas of Plattform Services GmbH—it ensures the company’s business success.

• Development, documentation, and rollout of standardized processes across all countries for consistency in operational workflows
• Analysis and further development of critical workflows (e.g. seller onboarding) with emphasis on efficiency, scalability, compliance, and user experience
• Creation of complete end-to-end process documentation, including guidelines and interface definitions for all stakeholders
• Evaluation and implementation of digital tools for scalable processes and automation
• Definition and establishment of central standards, KPIs, and methods for continuous improvement
• Collaboration with local teams, departments, and stakeholders for identification of opportunities in process improvement and efficiency increase