At Instawork, our mission is to create meaningful economic opportunities for local businesses and skilled hourly professionals in communities around the world. We’re building the leading AI-powered labor marketplace—and we’re looking for exceptional talent to help us scale quickly and make an even greater impact. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we’re transforming the way the world works.
With our mission comes great responsibility - many of our Pros depend on Instawork to make rent, to buy their kid that special birthday present, to get out of debt, to learn new skills on the job, and ultimately to forge a better life. As do our business Partners - from national scale hotel brands and major league baseball to the family-run coffee shop around the corner that needs an extra barista.
As a Product Operations Manager, you are empowered to influence outcomes in the backbone of the American economy that ultimately, even in the age of AI, still comes down to good people doing honest work.

ABOUT INSTAWORK

Founded in 2015, Instawork is the leading flexible work app for local, hourly professionals. Its digital marketplace connects thousands of businesses and more than five million workers, filling a critical role in local economies. Instawork has been featured on CBS News, the Wall Street Journal, The Washington Post, Associated Press, and more. In 2022, Instawork was ranked among the country’s top 10% of fastest-growing companies by Inc. 5000 and was included in the Forbes Next Billion Dollar Startup list. Instawork was also named the 2022 ACE Award recipient for “Best Innovation” and one of the “Best Business Apps” by Business Insider. Instawork helps businesses in the food & beverage, hospitality, and warehouse/logistics industries fill temporary and permanent job opportunities in more than 25 markets across the U.S. and Canada.
At Instawork, we constantly evaluate how to build an optimal work environment for success. Currently we operate on a hybrid model, but we remain open to adapting our policies to meet the needs of our evolving business and team dynamics. As we continue to grow, we’re seeking candidates who are excited about contributing to our in-person culture and open to the idea of working in-office up to 5 days a week.
For more information visit www.instawork.com
We value diversity on our team and firmly believe Instawork is stronger when we hire people who make their own unique contributions to our culture. We welcome all applicants and encourage candidates from underrepresented backgrounds to apply.
To learn more about our company values, please visit: https://info.instawork.com/about
Personnel Privacy Polic

• Work closely with product, design, operations, and engineering to create our outreach and rollout plans for some of our most important features with our users.
• As part of the product development lifecycle, you will test new capabilities, learn, and influence the product/engineering team to update the roadmap, and scale it through software.
• Contribute to company OKRs, having a firm grasp on key operational metrics to maintain & grow the health of our customer base.
• Lead ad-hoc special projects, working alongside stakeholders in cross-functional teams (ie. finance, marketing, sales, product, and customer support).
• Run analyses on launched features to determine next steps.
• Provide feedback on the user experience to our product and engineering teams.
• Manage our community of the best professionals on our platform to drive meaningful engagement.
• Stay up to speed on the priorities and coming product launches of your assigned product development teams.