Senior Staff, Technical Program Manager (RG Engineering) at Coupang, Inc.

Seoul, , South Korea -

Full Time

Start Date

Immediate

Expiry Date

02 Apr, 26

Salary

0.0

Posted On

02 Jan, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Yes

Skills

Technical Program Management, E-commerce Operations, Analytical Skills, Problem-solving Skills, Cross-functional Collaboration, Risk Management, Process Optimization, Continuous Improvement, Strategic Thinking, Execution Skills, Data-driven Approach, Influencing Skills, Program Roadmaps, Performance Metrics, Startup Environment Experience, Project Management Certification

Industry

Software Development

Description

Company Introduction We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we are collectively disrupting the multi-billion-dollar commerce industry from the ground up and establishing an unparalleled reputation for being leading and reliable force in South Korean commerce. We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. Role Overview As a Senior Staff Technical Program Manager in Rocket Growth Engineering, you will lead complex, cross-functional programs that enhance Coupang’s fulfillment capabilities. You will partner with engineering, operations, and leadership teams to deliver innovative solutions that improve customer experience and accelerate business growth. This role requires strategic thinking, technical depth, and exceptional execution skills to drive impactful results in a fast-paced environment. What You Will Do Drive end-to-end delivery of large-scale technical programs from planning to execution Collaborate with engineering and business stakeholders to define program scope and objectives Develop and maintain program roadmaps, timelines, and performance metrics Identify risks and implement mitigation strategies to ensure successful delivery Influence senior leadership and cross-functional teams to align on priorities and decisions Optimize processes and workflows to improve efficiency and scalability Foster a culture of continuous improvement and innovation within program management Basic Qualifications Minimum 15 years of technical program management experience Proven success in managing complex, cross-functional programs Deep knowledge of e-commerce operations and business processes Strong analytical and problem-solving skills with a data-driven approach Ability to thrive in a fast-paced, dynamic environment and meet tight deadlines Preferred Qualifications Ability to engage in day-to-day architecture reviews and influence technical decisions to deliver real impact Experience in startup or high-growth environments Familiarity with business operations across finance, legal, HR, logistics, and tech Project management certification (e.g., PMP) Education in a technical discipline or MBA Location Seoul, South Korea (Full expat package provided) Recruitment Process and Others Recruitment Process Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. Details to Consider This job posting may be closed prior to the stated end date for application if all openings are filled. Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. Job titles and responsibilities may be subject to change depending on the candidate’s overall experience, etc. This will be communicated to the candidate at the appropriate time before the offer. Hiring may be restricted in case the legal qualifications required for hiring and work performance is not met. This is a full-time regular position and includes 12 weeks of probation period; provided, however, the probationary period may be either skipped, shortened or extended if necessary for business purposes. Privacy Notice Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below. https://privacy.coupang.com/en/land/jobs/ Document Return Policy This notification is given pursuant to Article 11 (6) of the Fair Hiring Procedure Act. A job applicant, who has applied but not been finally selected for a position at Coupang (the “Company”), may request the Company to return his/her hiring documents submitted pursuant to the Fair Hiring Procedure Act. However, this will not apply where the hiring documents were submitted via the website of the Company or e-mail, or where the job applicant submitted those documents voluntarily without a request from the Company. In addition, if the hiring documents were destroyed due to a natural disaster or any other reasons not attributable to the Company, such documents will be deemed to have been returned to the job applicant. A job applicant who wishes to request the return of his/her hiring documents pursuant to the main sentence of paragraph 2 above should fill out a “Request for Return of Hiring Documents” [Annex Form No. 3 in the Enforcement Rule of the Fair Hiring Procedure Act] and submit It by email (recruitingops@coupang.com). In such case, within fourteen (14) days from the date of identifying the receipt of the request, the Company will send the hiring documents to the job applicant’s designated address via registered mail. Please be informed that the job applicant is required to pay the postage on the registered mail. In preparation for a job applicant’s request for the return of hiring documents pursuant to the main sentence of paragraph 2 above, the Company shall retain the original hiring documents submitted by the job applicant for 180 days from the completion of the recruiting process. If no request is made until the end of this period, all his/her hiring documents will be destroyed immediately in accordance with the Personal Information Protection Act. The above paragraphs 1 - 4 shall only apply when the labor-related laws of Korea govern the application. They are otherwise not applicable.

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Responsibilities

Lead complex, cross-functional programs to enhance fulfillment capabilities at Coupang. Collaborate with various teams to deliver innovative solutions that improve customer experience and accelerate business growth.