DESCRIPTION

The CRO Resource Specialist is responsible for preparing and maintaining staffing schedules for assigned departments/units, managing time and attendance for department/unit personnel, and partnering with the Department/Unit Manager to adjust staffing needs.
The CRO Resource Specialist will use predictive staffing analytics and other data driven protocols to manipulate schedules to fulfill staffing needs and prevent premium pay shifts when possible. The successful execution of this work will help departments achieve targeted budget goals and provides inputs and oversight for Kronos accuracy. The position additionally serves as the staffing support personnel, partnering with the Swedish Transfer and Operations Center (STOC), to appropriately staff units for day to day operations, again managing personnel to limit the use of premium pay shifts and create financial stewardship for the organization.
The CRO Resource Specialist exhibits a high level of scheduling, staffing, and timekeeping accuracy, and incorporates predictive staffing models and data driven protocols. The CRO Resource Specialist functions as an engaged, collaborative, and participative member of the interdisciplinary team, consistent with the mission, vision, and values of the Clinical Resource Office and Swedish Medical Center.
Providence Swedish caregivers are not simply valued – they’re invaluable. Join our team at Swedish Shared Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

REQUIRED QUALIFICATIONS:

• Associate’s Degree in business, healthcare, related field or equivalent education/experienceEquivalent education from a college or technical school -OR
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• 1 year of experience in a similar or related field

• One (1) year experience with staffing, scheduling and/or timekeeping

PREFERRED QUALIFICATIONS:

• One (1) year of familiarity with electronic scheduling systems such as Shiftwise and Kronos software
• One (1) year basic knowledge of medical terminology
• One (1) year customer service experience

Please refer the Job description for details