Senior Stakeholder Liaison at NSW Government School Performance North

Alexandria, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

01 Jun, 26

Salary

142665.0

Posted On

03 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Stakeholder Engagement, Relationship Building, Issue Resolution, Risk Management, Memorandum of Understanding (MOU) Coordination, Contractual Obligations Management, Compliance Support, Operational Continuity, Communication, Facilitation, Analytical Capability, Organisational Capability, Service Delivery Coordination, Governance, Contract Interpretation, Legal Experience

Industry

Education Administration Programs

Description

At the NSW Department of Education, we educate and inspire lifelong learners – from early childhood, through schooling to vocational education and training. Temporary full time up to 11 months Location: Eveleigh with flexible work arrangements Salary: Clerk Grade 9/10 with salary ranging from $129,464 to $142,665 + super and annual leave loading A unique opportunity to be part of a supportive and collaborative team driving the future of cleaning services Join a newly formed team leading the way in smarter, safer, and more efficient cleaning services for NSW public schools. About Cleaning Services The NSW Government’s reforms to public sector cleaning services entail the NSW Department of Education taking over management of the state’s Whole-of-Government cleaning contracts from January 1, 2026. A team has been established to deliver an enhanced Whole-of-Government cleaning contract for alignment and delivery of all program streams. Including Governance, ITD, Recruitment and Risk Management.   About the role The Senior Stakeholder Liaison role is an opportunity to influence how cleaning services are delivered across NSW by shaping strong, trusted relationships with the people and organisations that rely on them. You will lead targeted engagement activities, coordinate the end‑to‑end management of Memorandum of Understanding (MOU), and provide clear, informed advice that supports compliance, risk management, and operational continuity across a statewide program. Your work will directly contribute to service excellence, program alignment, and the smooth delivery of cleaning services across schools and government sites. At the Department of Education, you’ll also benefit from strong career pathways, professional development opportunities, and flexible working practices that support balance, growth, and long‑term success. For further information please view the role description What We’re Looking For You are an experienced communicator who builds productive relationships with ease, navigates complex stakeholder environments with confidence, and brings sound judgement to resolving issues and managing risks. You understand how to work with MOUs or contractual obligations, can balance proactive engagement with urgent operational needs, and translate stakeholder insights into practical actions that support compliance and service quality across NSW. Legal experience in previous roles would be highly regarded and is strongly encouraged, particularly where it has supported contract interpretation, governance, or risk management. The ideal candidate will have: Strong stakeholder engagement skills, with the ability to build collaborative, solution‑focused relationships across government, service providers, and internal teams. Experience coordinating or managing MOUs, agreements, or contractual obligations, including tracking milestones and ensuring compliance. Excellent communication and facilitation skills to support effective workshops, forums, and meetings. Strong analytical and organisational capability, with the ability to interpret feedback, identify risks, and provide clear, actionable advice. A commitment to professionalism, service excellence, and continuous improvement across a statewide operational program. Key Knowledge and Experience Demonstrated experience in stakeholder engagement, service delivery coordination or issues management within a government or operational setting. Experience coordinating or supporting the management of MOUs, contracts, or formal agreements, including tracking obligations, reporting, and compliance activities. Understanding of governance, risk management and assurance processes within a public sector environment. Knowledge of and commitment to implementing the Department’s Aboriginal Education Policy and upholding the Department’s Partnership Agreement with the NSW AECG and to ensure quality outcomes for Aboriginal people. Essential requirements of the role Current and valid Working with Children Check Clearance for paid employment. Demonstrated understanding of and commitment to the value of public education. Benefits Flexible working arrangements 35 hour working week Competitive, salary sacrificing, employer’s contribution to superannuation and annual leave loading Flex Leave entitlements, generous holidays & leave conditions Opportunities for advancement and mobility across the Department to support your career growth How to apply Attach a resume (maximum 5 pages) and a cover letter (maximum 2 pages) outlining how you meet the requirements and capabilities of this role. Targeted Questions Describe a time you managed or supported stakeholder engagement across a complex or high‑profile program. How did you build relationships, address challenges, and ensure consistent communication? (300 words max) This role requires coordinating Memorandum of Understanding (MOU) obligations and responding to emerging risks. Can you provide an example of how you monitored compliance, identified an issue early, and worked with stakeholders to resolve it? (300 words max) Please refer to the Applicant’s Guide to Applying to assist you with your application. If you are an existing Education Support Staff (corporate staff) with the NSW Department of Education, click here for instructions on how to submit your application. All other applicants please submit your application by clicking ‘Apply Now’. Note: the selection process will include a range of assessment techniques to assist in determining your suitability for the role. Successful candidates will be required to undertake pre-employment screening for this role which includes a National Criminal History Check. This is a child-related role. As a condition of employment you will be required to provide a valid Working with Children Check (WWCC) Clearance number (for paid employment). Visit the website for more information. Candidates must have Australian work rights (citizens, permanent residents, New Zealand citizens or a valid work visa). Ongoing (permanent) roles are open to Australian citizens and permanent residents and New Zealand citizens, while temporary roles welcome applicants with a visa. Closing date: 17 March 2026 at 11:59pm. For role enquiries, please contact Shantel Harris at shantel.harris@det.nsw.edu.au and for recruitment process enquiries, please contact Sonia Buidan at projectrecruitment@det.nsw.edu.au We welcome applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTQIA+ community, veterans, refugees and people with disability. If we can make some adjustments to our recruitment/interview process to better enable you to shine, please contact the Diversity and Inclusion Team (youbelong@det.nsw.edu.au) or visit NSW Department of Education Diversity and Inclusion. A recruitment pool may be created through this recruitment process. A recruitment pool is a group of applicants who have been assessed and identified as suitable for this role, and who may be considered for a range of similar roles, including temporary, term or ongoing roles, over the next 18 months.

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Responsibilities

The role involves shaping trusted relationships with relying organizations and leading targeted engagement activities to influence cleaning service delivery across NSW. This includes coordinating the end-to-end management of Memorandums of Understanding (MOUs) and providing advice to support compliance, risk management, and operational continuity.