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Senior Strategy Account Manager at ZIM

Mumbai, maharashtra, India -

Full Time

Start Date

Immediate

Expiry Date

13 Apr, 26

Salary

0.0

Posted On

13 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Key Accounts Management, Customer Relationship Management, Volume Improvement, Business Development, KPI Setting, Dispute Resolution, Export Lead Generation, Communication Skills, Market Knowledge, Team Coordination

Industry

Logistics;Transportation;Supply Chain and Storage

Description

We are looking for an Key Accounts Manager that will handle the following : Managing KEY Customer activity for Pan India customer covering IFF and Global accounts . review monthly performance of each KA , meet follow up on volume improvement with customer / Trade and Global SA team . Weekly review / CRM updates/ assigning target in discussion with KA . Coordination with trade for allocation on all vessels. Explore new business opportunities with IFF / KA Meeting SA/ IFF for F2F meeting / monthly and quarterly reviews . Filing / rating of KA , internal queries resolution with Trade / BU or SA Global team Resolving external or internal dispute in an unbiased manner. Generation of export lead from the other end. Setting the KPI and overlooking if the same is adhered. Ensuring that the accurate projections for each KA ( SA ) as per the contract commitments are provided to CF team . Promoting / Selling value added service to the customer. Timely update and address to all concerns of KA/ SA Requirements You will need to have : Should be having following degree – Graduate /Post Graduate/MBA Minimum 6 years’ experience. Good knowledge of Market Good in soft & communication Skills.

Responsibilities

The Senior Strategy Account Manager will manage key customer activities across Pan India, focusing on performance reviews and volume improvements. They will also coordinate with trade for vessel allocations and explore new business opportunities.