Senior Student Administration Officer at Griffith University

Macgregor, Queensland, Australia -

Full Time

Start Date

Immediate

Expiry Date

14 Apr, 26

Salary

89416.0

Posted On

14 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Student Administration, Enrolment, Program Variations, Graduation, Communication, Interpersonal Skills, Problem-Solving, Attention to Detail, Time Management, Organizational Skills

Industry

Higher Education

Description

Company Description Join the Griffith University Student Life, Student and Academic Services team - a caring and supportive environment. Job Description As Senior Student Administration Officer play a vital role in delivering high-quality administrative support to students across all stages of their academic journey, helping ensure their success and a seamless experience from enrolment to graduation. Key responsibilities include: Manage complex student administration issues and offer expert advice on matters related to enrolment, program variations, progression, and graduation Assess and processing applications such as credit transfers, cross-institutional studies, degree variations, and course substitutions Verify students' eligibility to graduate and coordinate with academic elements and the Graduations Office Engage in activities that support the student journey from recruitment through to graduation Contribute to the delivery and continuous improvement of Student Administration functions Support third-party student administration functions About you It is essential you have demonstrated experience in student administration within a tertiary education environment, particularly in areas such as credit, enrolment, progression, and graduation. In addition, you have a Thorough understanding of academic policies and procedures, including program structures, credit transfer rules, and degree requirements. Demonstrated ability to assess and process complex applications, such as credit transfers, cross-institutional studies, and program variations. Strong communication and interpersonal skills, with the ability to interact effectively with students, faculty, and staff Ability to work in a dynamic environment with competing deadlines. Demonstrated problem-solving skills and attention to detail Strong time management and organizational skills What we can offer This is a continuing, full time position primarily based at the Brisbane South (Nathan) campus. As Griffith is a multi-site University you may be required to work across other locations. Salary Range The full time equivalent base salary will be HEW Level 5 range $79,705 - $89,416 per annum + 17% superannuation. The total FTE package will be in the range $93,255 - $104,617 per annum. Additional Information At Griffith, we’re committed to providing a safe and inclusive environment for all - whoever you are and wherever you’re from. If you require any accommodations, we welcome you to let us know so we can work with you to participate fully in our recruitment experience. Griffith University values diversity, inclusion and flexibility and we encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. For more information please visit our Equity, Diversity and Inclusion page. Griffith University also maintains a strict zero-tolerance policy against all forms of modern slavery. For more information, please refer to Griffith’s Modern Slavery Policy. Our Nathan campus offers a serene environment, with buildings located in the heart of the beautiful Toohey forest. Join our friendly, collaborative, and motivated team, where your work truly makes a difference in the lives of our students Please submit your application online and ensure it includes the following: A covering letter outlining your suitability for the role referring to the "About you" section above. (For further information, please see the Position Description) Current curriculum vitae/resume including full contact details Applicants must have Australian working rights. Sponsorship is not available for this position. Successful candidates may be subject to a criminal history check. Note: Applications will be reviewed and processed on receipt and must be submitted online. For further information specifically about this role, please contact Luanne Battelley, Student Administration Team Leader [email protected] Primary Location (Campus): Brisbane South (Nathan) Employment Type: Full Time Department ID: Student and Academic Services - SMO Appointment Type: Continuing

Responsibilities

The Senior Student Administration Officer manages complex student administration issues and provides expert advice on enrolment, program variations, progression, and graduation. They also assess and process applications related to credit transfers and coordinate with the Graduations Office.