Job Description

TAFE Queensland is the state's largest and most experienced VET provider, delivering industry-relevant training for more than 140 years. Join a connected, innovative workforce dedicated to shaping skills, careers, and communities.

Your Opportunity -Senior Student Engagement Officer n

As the Senior Student Engagement Officer you will be responsible for:

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- Manage student engagement information for the region (including Literacy, Language, Numeracy and Digital (LLND) data and academic progression).

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- Demonstrate accountability for student engagement resources, training and data.

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This is aTemporary, Full-Time opportunity, to 30/06/2027 unless otherwise determined and is based primarily at Robina, howeveryou may be required to perform work at other TAFE Queensland campuses.

Key Responsibilities n

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- Contribute to the success of transformation and cultural change through promoting and modelling the established values of Safety First, Working Together, Focussing on our Customer, Taking Responsibility and Showing Initiative.

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- Maintain student engagement information (including LLND and academic progression) to ensure it is accessible, current and accurately documented in student-facing and staff-facing resources.

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- Support staff training on student engagement systems such as bksbLive2, ConnTools, SMS, and CRM.

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- Manage the Brisbane Region Literacy, Language and Numeracy (LLN) system (bksb) activities including inboxes, student access, reporting (e.g., bksb tracker).

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Test Keyboards

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- Actively represent the region in the TAFE Queensland's bksb network to ensure consistent engagement practices across regions.

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- Contribute to initiatives that promote successful student academic progression (e.g. retention and pathway)

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- Ensure regional student engagement data is accurate and current including LLN (e.g., bksb) and academic progression agreements.

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- Support the planning, implementation, and monitoring of projects related to student engagement, ensuring alignment with strategic goals and objectives.

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How you will be assessed n

The ideal applicant will be someone who has the following key capabilities:

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