SENIOR SUPPLY CHAIN COORDINATOR

Job Types: Full-time, Permanent
Vortex Freight Systems (www.vortexfreight.com ) is a third party logistics (TPL) company that focuses on delivering customized supply chain solutions for organizations with operations in Canada, USA and Mexico. We are a modern, entrepreneurial organization that values people and service. As we continue to expand our operations and service offerings, we are excited to welcome a new member to our team, focused on building and developing the best team in the industry.

SKILLS AND QUALIFICATIONS:

• Bachelor’s degree in Logistics, Transportation, Supply Chain, or a related field preferred.
• 1–3 years of experience in transportation or logistics coordination, preferably in a 3PL environment.
• Proficient in Transportation Management Systems (TMS) and Microsoft Excel.
• Strong problem-solving, organizational, and analytical skills.
• Effective written and verbal communication abilities.
• Bilingual (English/Spanish) is a plus for cross-border coordination.

• Lead and oversee the planning and execution of shipment coordination across North America.
• Monitor and ensure timely load tendering, dispatch, and delivery.
• Verify accuracy of commercial documents (e.g., bond and invoice reconciliation).
• Communicate with clients, shippers, and terminals to resolve shipment discrepancies.
• Escalate and manage OSD (Overage, Shortage, Damage) issues promptly.
• Maintain strong communication with the operations team on status updates or delays.
• Source cost-effective carrier solutions while maintaining service quality.
• Provide guidance and support to junior coordinators during peak workloads.
• Ensure departmental procedures and escalations are followed appropriately.
• Perform administrative tasks, data entry, and reporting as required.