You will lead end-to-end Supply Chain Operations across the UK and Ireland, with responsibility for customer service, logistics execution, inventory optimisation and distribution performance across wholesale, pharmacy, retail, Amazon and e-commerce channels.

Your responsibilities will include:

• Lead, coach and develop the UK Supply Chain Operations team, creating a culture of accountability, collaboration and continuous improvement
• Oversee logistics, customer fulfilment, inventory management, replenishment and distribution planning
• Build and deliver the annual Supply Chain Operations roadmap in line with commercial priorities and growth plans
• Act as the key Supply Chain partner for Commercial, Finance, Quality, Regulatory, Demand Planning, Supply Planning and Global Supply teams
• Own inventory governance, stock accuracy, reconciliation, batch traceability and operational controls across ERP, 3PL and digital fulfilment platforms
• Lead major transformation initiatives, including Order-to-Cash insourcing, EDI integrations, warehouse tenders, warehouse transitions, network optimisation and systems improvements
• Manage the performance of 3PLs, carriers and fulfilment partners against service, cost, compliance and contractual targets
• Support the S&OP process by aligning inventory, customer demand, supply capability and operational priorities
• Monitor and improve KPIs including OTIF, customer service, inventory accuracy, logistics cost, inbound performance and fulfilment
• Drive cost-saving, process improvement and operational excellence initiatives across warehousing, transportation and distribution
• Ensure strong stock availability for product launches, promotions, Amazon, e-commerce and wider commercial growth initiatives
• Manage logistics and warehousing budgets, inventory provisions, accruals and working-capital performance in partnership with Finance
• Lead issue resolution and escalation management across warehousing, transport, inventory and customer fulfilment
• Ensure operations comply with internal policies, regulatory requirements and Good Distribution Practice where applicable
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Requirements

We are looking for an experienced Supply Chain leader who combines strong operational knowledge with the ability to drive change in a fast-paced, international environment.

You should bring:

• A degree in Supply Chain, Logistics, Business or equivalent practical experience
• Strong leadership experience within logistics, planning, customer operations or broader supply chain functions
• Experience managing outsourced warehousing, third-party logistics providers, carriers or fulfilment partners
• Proven experience delivering supply chain transformation, warehouse transitions, network changes or operational improvement programmes
• Experience with customer EDI, ERP integrations or Order-to-Cash processes
• Strong knowledge of inventory management, replenishment planning, distribution networks and customer fulfilment
• Experience working with ERP, WMS and reporting tools such as Power BI
• Commercial awareness and experience balancing service, cost, inventory and working-capital priorities
• Experience from FMCG, consumer healthcare, pharmaceuticals, medical devices or another regulated, fast-moving industry
• Experience working across multiple sales channels, ideally including wholesale, pharmacy, retail, Amazon Vendor, Amazon Seller and e-commerce
• Strong analytical, problem-solving and project leadership skills
• The confidence to influence senior stakeholders, challenge constructively and build strong cross-functional relationships
• A proactive, resilient and hands-on mindset, with the ability to manage multiple operational and strategic priorities simultaneously
• A strong customer focus and commitment to delivering consistently high service levels
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Benefits

• Opportunity to create, grow, and encourage
• Apart from a competitive salary pack, there are lots of growth opportunities to meet your personal ambitions
• Flexible schedule and life work balance
• Responsibility for exciting and challenging projects that have a direct, visible impact on our customers and the industry
• Very positive work environment in a young, international, and motivated team
• Start-up spirit while being a part of the large international organization with strong values