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Senior Support Analyst at Arcadis

Boca Raton, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

17 Mar, 26

Salary

0.0

Posted On

17 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

IT Infrastructure Support, Windows Server OS, Dell Servers, HP Servers, VMware, Hyper-V, Oracle KVM, TCP/IP Networking, VLANs, Routing Protocols, Linux Administration, Ansible, Bash Scripting, Juniper, Cisco, Meraki

Industry

Professional Services

Description

Post-secondary degree in Computer Science, Electrical/Computer Engineering, or equivalent. 6+ years of experience in IT infrastructure support, including physical servers, virtualization, and cloud platforms. Expert-level experience with Windows Server OS lifecycle management. Proficient in deploying and administering Dell/HP servers, storage arrays, and virtualization platforms (VMware, Hyper-V, Oracle KVM). Advanced knowledge of TCP/IP networking, VLANs, routing protocols, and performance tuning. Hands-on experience with Juniper and Cisco/Meraki network switches and routers, including CLI configuration and troubleshooting. Strong Linux administration skills (Ubuntu, Rocky Linux, AWS Linux). Familiarity with automation tools (Ansible, Bash scripting) and monitoring systems. Proven ability to manage multiple priorities, mentor junior team members, and lead complex projects. Comfortable with physical lift, movement & installation of IT hardware (servers, switches, storage). Experience in performing recurring maintenance physical IT hardware (servers, switches, storage). Willingness to participate in on-call and after-hours support schedules.

Responsibilities

The Senior Support Analyst will manage IT infrastructure support, including physical servers, virtualization, and cloud platforms. They will also mentor junior team members and lead complex projects.