Senior Support Analyst at Lyra Technology Group
Sydney, New South Wales, Australia -
Full Time


Start Date

Immediate

Expiry Date

29 Jul, 25

Salary

120000.0

Posted On

30 Apr, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Requirements, Routers, Addition, Messaging, Firewalls, Microsoft, Switches, Access, Information Technology

Industry

Information Technology/IT

Description

Since 1996, Centrered has been part of the Canberra community providing quality managed IT and professional services. Our core values are critical to our continued success and underpin our approach to all aspects of our work

YOUR TECHNICAL SKILLS

You will have these or be able to work towards these:

  • Certificate III in Information Technology
  • Microsoft 365 Fundamentals
  • Microsoft 365 Certified: Modern Desktop Administrator Associate
  • Microsoft 365 Certified: Messaging Administrator Associate
  • Microsoft 365 Certified: Teams Administrator Associate
  • Microsoft 365 Certified: Developer Associate
  • Windows 10 / 11 experience
  • Server 2012 -2019 experience

In addition, you will work towards:

  • Microsoft 365 Certified: Identity and Access Administrator
  • Microsoft 365 Certified: Security Administrator Associate
  • Microsoft 365 Certified: Enterprise Administrator Expert
Responsibilities

As a senior member of Managed Services, you will be the primary point of contact for service escalation. You will support analysts and therefore clients to make the most of their IT environment under contractual or other arrangements. You can easily and seamlessly recognize the impact of
identifying root cause analyze and on-the-spot fixes.

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