JOIN NCSS – WHERE RESPECT, EMPATHY, AND PERSON-CENTRED PRACTICE SHAPE EVERY STEP

At Noble Care Support Services (NCSS), we believe every individual deserves the opportunity to live a safe, fulfilling, and empowered life—on their terms. While we await our official NDIS registration approval, we continue to support self-managed and plan-managed NDIS participants, aged care clients, and those needing community nursing.
We deliver high-quality services in participants’ homes and the broader community, including personal care, domestic assistance, nursing, respite, allied health, and post-hospital care. Now, we’re growing our team and seeking a passionate, experienced Level 3 Specialist Support Coordinator to join our mission.
✨ About the Role
As a Level 3 Specialist Support Coordinator, you will work with participants with complex support needs, helping them navigate multiple systems, manage risk, and build sustainable supports. This role is perfect for someone who is deeply committed to participant outcomes and thrives in an autonomous, remote setting—with support from a values-driven team.

COMPLIANCE REQUIREMENTS

• NDIS Worker Screening Check
• Working With Children Check (employee)
• National Police Clearance
• First Aid (or willingness to obtain)
• Valid Driver’s Licence + reliable vehicle (travel reimbursements apply)

• Deliver high-level Specialist Support Coordination to participants with psychosocial, behavioural, or multiple complex needs
• Work collaboratively with participants, families, providers, and stakeholders to implement, monitor, and review NDIS plans
• Navigate service systems such as health, housing, justice, and education
• Manage crises, develop risk assessments, and implement safeguard strategies
• Advocate for participant rights and ensure culturally safe, inclusive practice
• Write progress reports, update support documentation, and ensure compliance with NDIA expectations
• Champion participant choice, control, and voice in all aspects of service delivery
• Foster strong working relationships with service providers who reflect shared NCSS values

✅ Who You Are

• Minimum 2 years of experience in NDIS Support Coordination, including Level 3 (Specialist)
• Proven experience supporting clients with complex needs (e.g., mental health, forensic history, trauma, homelessness)
• Comprehensive understanding of the NDIS framework and person-centred practice
• Strong communication, conflict resolution, and time management skills
• Ability to work independently
• Relevant tertiary qualifications (Social Work, Allied Health, Community Services, Human Services, etc.)
• (Desirable) Background in Case Management or Mental Health