KEY SKILLS REQUIRED:

• Technical understanding of modern avionic systems.
• Well organised and in possession of efficient administration skills.
• Possess excellent communication skills
• Task ownership, accepting responsibility to deliver responses to agreed schedules.
• Highly motivated, with the aptitude to learn new skills whilst striving for excellence in engineering
• Proficient in the operation of Information Technology.
• Flexible with time management.

• As a member of an integrated dynamic team you will work directly with the customer and industry partners at the customers site in Helston, under the management and direction of the RW IOS Team which is based in Yeovil. Establishing and maintaining good working relationships is essential to the success of the Delivery Team output
• Provide technical support and recommendations to the Engineering Authority and Customer, on subjects that include modification standards, component part numbers, maintenance operations and support equipment for Rotary Wing avionics systems.
• Be responsible for the coordination of Leonardo assigned workshare technical queries and fault investigations ensuring that all actions are undertaken.
• Identify reliability trends and recommendations for reliability enhancements. Identify and develop opportunities for reduction in service delivery costs via innovation and continuous improvements of the supply process.
• Co-ordinate and undertake (as required) technical support activities at Customer Main Operating Bases (MOB) such as testing of aircraft systems as directed and authorised.
• Identify Technical Publication update requirements and manage the co-ordination and closure of Unsatisfactory Feature Reports.
• Contribute to Support Policy Statement reviews and Integrated Logistics Support (ILS) modelling activities making recommendations via the Engineering Support Manager (ESM) and Service Delivery Manager (SDM).
• Liaise on a day-to-day basis with the Customer to understand emerging technical issues and communicating to the RW DT via the Technical Support Officer (TSO).
• Provide technical support to the IOS supply chain, Range Manager and Component Maintenance Facility Manager.
• Provide regular inputs to contracted Project reports and ad-hoc support to wider business activities as directed by the ESM.
• Participate in training and development activities as identified and conform Company engineering processes, quality procedures, and standard practices as well as Health, Safety Environmental requirements.