The Opportunity

An exciting opportunity has become available for a motivated and experienced PM Warehouse Operations Manager to join our Cold Store team in Forrestfield.

You will be responsible for leading and supporting the PM shift team, ensuring the safe, efficient, and timely completion of all nightly warehouse operations. This fast-paced role is accountable for the accurate receipt, storage, dispatch, and data capture of freight movements through our temperature-controlled warehouse facility.

This is an excellent opportunity for a hands-on leader who thrives in a dynamic environment and is passionate about safety, operational excellence, and team development.

Why Join Us?Are you hands-on, switched-on, and ready to join a growing local company?

We’re expanding our team and looking for motivated individuals to lead the logistics section, delivering high-quality windows, doors, and glazing products to the Mid & North-West of WA.

What You’ll Do:

• Lead and coordinate the loading and dispatch of all glazing products for delivery throughout the North-West of Western Australia.
• Manage the completion and distribution of loose glass orders for regional customers.
• Oversee the daily operation of the glass processing and cutting machinery, ensuring production targets are achieved safely and efficiently.
• Work closely with the Production Manager and Stores team to ensure a smooth flow of materials from Goods-in, throughout manufacture and then out through to dispatch.
• Plan vehicle loading to maximise transport efficiency whilst ensuring products are securely packaged and protected.
• Monitor dispatch schedules and proactively resolve logistical challenges to maintain customer service standards.
• Maintain accurate inventory for assets and dispatch records.
• Ensure compliance with all workplace health and safety requirements within the logistics and processing areas.
• Identify opportunities to improve workflow, reduce waste and increase operational efficiency.
• Lead, coach and develop logistics and glass processing team members to achieve high performance.

What We’re Looking For:

• Previous experience in a logistics, warehouse or manufacturing leadership role.
• Strong planning and organisational skills with the ability to manage multiple priorities.
• Experience coordinating transport and dispatch operations.
• Excellent communication skills with the ability to work collaboratively across multiple departments.
• A proactive, solutions-focused approach to problem solving.
• Confidence leading and motivating a team.
• High attention to detail and commitment to quality.
• Computer literacy with experience using production or inventory management systems.
• High physical fitness aptitude due to the lifting and loading of items for delivery.
• A current forklift license and/or Heavy Rigid license (or willingness to obtain one) is highly desirable.
• Experience within the glazing, aluminum, manufacturing or construction industries would be advantageous but is not essential.

Why Join Us?

• Full training and on-the-job support
• A leadership role with genuine responsibility and autonomy.
• Opportunity to influence operational improvements and business performance.
• Supportive team environment.
• Long-term career progression within a growing Western Australian manufacturing business.
• Be part of a team that values craftsmanship, quality, and innovation

If you’re ready to build a career — not just take a job — we’d love to hear from you.

Pay: $75,000.00 – $90,000.00 per year

Work Location: In personWarehouse Officer

About Complete Farmer

Complete Farmer is a pioneering end-to-end digital farming platform that empowers farmers and connects them to global markets through cutting-edge technology, data-driven insights, and innovative farming protocols. By integrating modern agronomy, supply-chain efficiency, and technology, we are transforming agriculture into a scalable, sustainable, and profitable business for all stakeholders. At Complete Farmer, we are shaping the future of agriculture in Africa.

ssAbout the Company

Office Solutions IT Pty Ltd (OSIT) is a company dedicated to providing comprehensive IT support and management services to businesses. Our central mission is to manage the complexities of information technology for their clients, allowing these businesses to concentrate on their core operations without IT-related concerns. We emphasize delivering efficient and reliable IT solutions through various service offerings. Our company offers a wide array of IT services tailored to different business needs. These include Managed IT and Essential IT support, robust Cyber Security solutions to protect data, and Virtual CIO (vCIO) services for strategic IT guidance. Additionally, OSIT provides managed Cloud Services, handles various IT Projects, and offers tailored business Communications services to foster easy connection and collaboration.

OSIT aims to provide cost-effective IT solutions and focuses on customer satisfaction, ensuring that IT infrastructure effectively supports business goals without creating undue burden. We serve a diverse client base across numerous industries, such as accounting, healthcare, legal, mining, not-for-profit organizations, and engineering firms.

Position Description

We are seeking a dedicated Senior Support Engineer to join our team on a full-time basis. In this role, you will be responsible for the following:

• Effectively mentor the Engineers in terms of being approachable, decisive, reliable, flexible and communicative
• Managing client queries or issues that are beyond the scope of technical expertise or ability of other team members
• Review and discuss KPI’s with Partner and Engineers
• Daily entry into Connectwise. For example, configurations, tickets processed correctly and timesheets
• Managing team resources in terms of absences, annual leave and recruitment
• Contribute ideas on how to improve the business in terms of process and service deliverables
• Respond to client tickets in a timely and professional manner
• Provide technical support to clients in a timely and professional manner
• Provide support & project work to our clients
• Ensure OSIT standards are being met at all times
• Maintain a high level of technical skill
• Continue to improve technical skill through studies and further education
• Effectively communicate with clients
• New ideas on how to improve the business and service deliverables
• Ensure documentation completed and updated as appropriate
• Create, manage and resolve root cause analysis tickets

About You

To be successful in obtaining this role, you will have:

• A bachelor’s degree or Diploma in a relevant ICT field
• Minimum 4 years in the IT industry as a Support Engineer or equivalent
• Highly developed interpersonal communication skills
• Strong problem solving and negotiation skills
• Organisational skills
• Ability to effectively communicate with business stakeholders about technical and business issues
• Initiative

Salary

If successful, you will be paid a base salary ranging between approximately $100,000 to $120,000 per annum.

Employer questions

Your application will include the following questions:

• Which of the following statements best describes your right to work in Australia?
• How many years' experience do you have as a support engineer?
• Do you own or have regular access to a car?
• Do you have a current Australian driver's licence?
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