SENIOR SUPPORT SERVICES OFFICER - WHA5 - COACT

at  SA Government SA HEALTH

SA HEALTH

Job reference: 878511
Location: 5085 - NORTHFIELD
Job status: Ongoing

Eligibility: Open to Everyone

• Central Adelaide Local Health Network, Northfield
• Salary WHA-5 $1,155 - $1,166.60 per week + Applicable Penalties + Superannuation + Salary Sacrifice Benefits
• Permanent full-time positions
• SSSO - 4 on 2 off roster - must be willing to work a 24 hour 7 day rotating roster

Be part of an exciting new chapter at Hampstead Centre as we create a centre of excellence for older person care. Our innovative “CO-ACT” program (Care of the Older Person and Community Transition) focuses on exceptional care for older adults transitioning from acute to ongoing support.
Join our supportive, family-like multidisciplinary team, where your expertise and ideas are valued. Together, we’ll redefine healthcare standards, improve patient outcomes, and make a real difference in our community.
Make your mark in aged care—join us on this rewarding journey today!

ABOUT YOU

To excel in this role, we are looking for someone who meets the following key requirements:

• Holds a completed AQF Certificate III relevant to the position.
• Demonstrates strong communication skills and the ability to develop rapport with clients and their families, while maintaining confidentiality.
• Be prepared to work in a very broad service role providing a wide range of functions to multi-disciplinary teams.
• Brings experience in a rehabilitation care environment, with the ability to make independent decisions, prioritise tasks, and manage challenging situations confidently.
• Willing to undertake training programs and courses as required to perform the duties of a Senior Support Services Officer.
• Has experience working in a security role or be willing to learn.
• Willing to be flexible moving between roles as required.

ABOUT CALHN

The Central Adelaide Local Health Network includes South Australia’s major quaternary facility, the Royal Adelaide Hospital, The Queen Elizabeth Hospital, the Hampstead Rehabilitation Centre, and the Repat Health Precinct. We also deliver mental health services at Glenside Health Services and at a range of other locations across the metropolitan and regional areas.
We’re looking for talented staff to join us and help us to shape the future of health through world-class care and world-class research and achieve our vision of being in the top 50 health services in the world and top 5 in Australia.

ABOUT THE ROLE

As a Senior Support Services Officer, you will play a vital role in our multidisciplinary team, working alongside clinicians to provide exceptional support within a dynamic rehabilitation care environment. You will be responsible for coordinating and delivering client services, ensuring patients receive high-quality care and assistance tailored to their individual needs. Your expertise will directly contribute to the seamless operation of our service, where you’ll engage with a range of professionals to support both clinical teams and patients in their rehabilitation journey.
This is an exciting opportunity for someone passionate about client-centred care and looking to make a real impact. Reporting to the Team Leader Support Services, you will have the opportunity to lead and mentor junior staff while fostering a positive and collaborative work culture. You’ll be valued for your ability to manage complex tasks, provide guidance to the team, and contribute to the continuous improvement of service delivery in a fast-paced, patient-focused environment. If you’re looking to further your career in a role that challenges and rewards you, we want to hear from you.

To excel in this role, we are looking for someone who meets the following key requirements:

• Holds a completed AQF Certificate III relevant to the position.
• Demonstrates strong communication skills and the ability to develop rapport with clients and their families, while maintaining confidentiality.
• Be prepared to work in a very broad service role providing a wide range of functions to multi-disciplinary teams.
• Brings experience in a rehabilitation care environment, with the ability to make independent decisions, prioritise tasks, and manage challenging situations confidently.
• Willing to undertake training programs and courses as required to perform the duties of a Senior Support Services Officer.
• Has experience working in a security role or be willing to learn.
• Willing to be flexible moving between roles as required