Senior Support Specialist - 2nd level HRIT (f/m/div.) at Bosch Group

Lisbon, , Portugal -

Full Time

Start Date

Immediate

Expiry Date

19 Mar, 26

Salary

0.0

Posted On

20 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

SuccessFactors, HRIT, Customer Orientation, Intercultural Competencies, Problem Solving, Data Analysis, IT Support, Employee Central, Fast Learner, Creative Solutions

Industry

Software Development

Description

Company Description The Bosch group has more than 400 000 employees around the world, present in 60 countries, and we are proud to impact people’s lives and to work towards a more sustainable future. Bosch Service Solutions in Lisbon hosts Bosch's first international shared HR service. With over 160 specialized employees, HR Service Europe operates in the areas of IT tool development dedicated to HR, information management, training, recruitment and selection, and international assignments for more than 40 countries worldwide. At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other. Join in and feel the difference in mindsets, cultures, generations, identities and perspectives. Everyone should bring their authenticity and work together respectfully. Bosch is an employer that values diversity and equal opportunities. We welcome applications from people with disabilities and we can provide reasonable accommodations during the recruitment process and in the performance of professional activity. By including everyone and ensuring equal opportunities we unleash our full potential. Job Description Your contribution to something big: As Senior Support Specialist in the 2nd level Support HR IT, you will play an important role, by having an umbrella view over the system landscape and data flows, analyzing the issues interacting with further support teams, connecting the right dots, and at the end helping our users in a fast & efficient way. You would assume the following responsibilities: Lead 2nd level support activities in SuccessFactors in close collaboration with the IT Support team as well with further support members of connected systems, e.g. all local HR systems; Run the support (analyze, solve, coordinate with other support teams) in an efficient and customer orientated way; Have an umbrella view and knowledge, how systems are connected and data flows. Qualifications What distinguishes you: Education: Bachelor's Degree in HR or IT related field or comparable qualification. Experience: Strong experience in SuccessFactors especially in Employee Central. Also, 3+ years of experience in IT support. Knowledge: Knowledge with SuccessFactors. Languages: Fluency in written and spoken English at a C1 level (mandatory), German is a plus. Personality: Strong intercultural competencies, be a fast-learner, deal with uncertainty, have a customer orientation and find creative solutions. Additional Information Please note that your application for this position may be subject to a Pre-Employment Screening (PES). The PES process must be carried out for particularly sensitive positions to reduce security risks. For more information about the procedure, please refer to this link. The PES process is subject to our privacy policies. Work #LikeABosch means: ⚖️ Flexible work conditions 🔀 Hybrid work system 🌐 Exchange with colleagues around the world 🧑‍⚕️ Health insurance and medical office on site 📚 Training opportunities 📈 Opportunities for career progression and continuous professional development 💲 Access to great discounts in partnerships and Bosch products 🏋️ Sports and health related activities 🚉 Great access to public transports 🅿️ Free parking lot 🍽️ Canteen Success stories don´t just happen. They are made... Make it happen! We are looking forward to your application! Legal Entity: Bosch Service Solutions S.A.

Responsibilities

As a Senior Support Specialist, you will lead 2nd level support activities in SuccessFactors and collaborate closely with the IT Support team. You will analyze issues, coordinate with other support teams, and ensure efficient and customer-oriented solutions.