SENIOR SUPPORT WORKER – CHILDREN’S HOMES (PATHWAY TO DEPUTY MANAGER)

Location: Croydon (On-site)
Wage: £13 - £14 DOE
Hours: 4 days per week (8 am – 8 pm)

ABOUT US

Harmony Manor is dedicated to providing a safe, nurturing, and supportive home environment for children aged 10 to 17. We specialise in supporting young people with Emotional and Behavioural Difficulties, helping them to heal, grow, and thrive. Our passionate team is committed to building strong, trusting relationships and positive childhood experiences for every child in our care.

Experience:

• Care Industry: 2 years (required

ABOUT THE ROLE

• Provide high-quality care and support to children and young people, ensuring their safety, welfare, and personal development at all times.
• Lead, motivate, and mentor a team of support workers, setting high standards and supporting best practice.
• Take responsibility for key working, care planning, and risk assessments.
• Support the management team with rota planning, staff supervision, and incident reporting.
• Build positive relationships with children, families, and external professionals.
• Maintain accurate records and ensure compliance with safeguarding and regulatory standards.
• Commit to a minimum of 48 hours per week (four 12-hour shifts), including evenings, weekends, and bank holidays as required.
• Engage in ongoing training and development, with a clear pathway to Deputy Manager.

ROLE REQUIREMENTS

• Minimum 2 years’ experience in the care sector, ideally within children’s residential care.
• Previous experience supervising or mentoring staff is highly desirable.
• Level 3 Diploma in Residential Childcare (or equivalent), or willingness to work towards this qualification.
• Excellent communication, leadership, and organisational skills.
• Strong understanding of safeguarding, child protection, and relevant regulations.
• Ability to remain calm and solution-focused in challenging situations.
• Commitment to ongoing professional development and progression into management.
• Flexibility to work shifts, including nights and weekends.
• Enhanced DBS check (or willingness to undergo one)
  Please note: NO VISA SPONSORSHIP. It is essential that you answer all the screening questions in full. Applications with incomplete answers will not be considered.
  Job Types: Full-time, Zero hours contract
  Pay: £13.00-£14.00 per hour

Benefits:

• Company pension
• Employee mentoring programme
• Free parking
• On-site parking

Application question(s):

• Please describe your experience working with children or young people in a care setting. What were your main responsibilities?
• Can you provide a specific example of when you led or mentored a team member or handled a challenging situation at work? What was the outcome?
• Are you able to commit to a minimum of 48 hours per week, including regular 12-hour shifts, evenings, and weekends?
• What is your notice period?
• Do you require a Certificate of Sponsorship

Experience:

• Care Industry: 2 years (required)

Licence/Certification:

• Enhanced DBS (required)
• UK Driver’s License (required)

Work authorisation:

• United Kingdom (required)

Location:

• London CR0 2PU (required)

Work Location: In perso