QUALIFICATIONS

Commitment to undertake a Level 3 Adult Care Worker Apprenticeship within 12 months of commencement of the post.

ESSENTIAL REQUIREMENTS IT IS ESSENTIAL THAT THE CANDIDATE SHOULD BE ABLE TO DEMONSTRATE THE FOLLOWING CRITERIA FOR THE POST. CANDIDATES WILL ONLY BE SHORTLISTED FOR INTERVIEW IF THEY CAN DEMONSTRATE THAT THEY MEET ALL THE ESSENTIAL REQUIREMENTS.

• Ability to communicate orally and in writing complex and sensitive information effectively, accurately and concisely between various stakeholders.
• Ability to promote and work in a supportive and enabling manner that focuses on supporting individual customers to achieve their goals.
• Ability to undertake some moving and handling.
• Ability to use a person centred approach and undertake and monitor support plans and risk management plans.
• Ability to promote, support and enable customers to make choices about their lives.
• Ability to support customers with interpersonal skills when they meet and interact with other people.
• Ability to manage challenging situations appropriately.
• Ability to show empathy and patience when supporting customers.
• Ability to work unsupervised and on one’s own initiative on a daily basis.
• Ability to work with and take into account the needs of customers from diverse backgrounds.
• Ability to make decisions and work flexibly as part of a team.
• Ability to work in partnership with other professionals and agencies.
• Ability to work successfully alongside mainstream community resources to promote and facilitate access for customers.
• Demonstrate an understanding of the importance of confidentiality and the needs and wishes of customers as appropriate.
• Demonstrate an awareness of the needs associated with vulnerable adults.
• Demonstrate an understanding of diversity issues within local communities.
• Of current policies and trends in relation to vulnerable adults.
• Requirement to complete the Care Certificate within 12 weeks of commencement of the post.
• Demonstrate functional skills in literacy and numeracy at Level 2 or equivalent.
• Commitment to undertake a Level 3 Adult Care Worker Apprenticeship within 12 months of commencement of the post.
• Experience of enabling service users to access mainstream community resources.
• Experience of working with people in a health and/or social care setting.
• Experience of working as part of a team.
• Experience of implementing person centred approaches.
• Experience of communicating with individuals using a variety of methods.

DESIRABLE REQUIREMENTS IT IS DESIRABLE THAT THE CANDIDATE SHOULD BE ABLE TO DEMONSTRATE THE FOLLOWING CRITERIA FOR THE POST. CANDIDATES ARE NOT REQUIRED TO MEET ALL THE DESIRABLE REQUIREMENTS HOWEVER THESE MAY BE USED TO DISTINGUISH BETWEEN CANDIDATES.

• Ability to work with a variety of electronic communications and technology.
• An understanding of the Authority, its function and organisation.
• Knowledge of the social model of disability.
• Knowledge of Health and Safety at work policies.
• Knowledge of other providers.
• Knowledge of how voluntary sector and community groups are organised and co-ordinated.
• Knowledge of the problems of disadvantaged groups
• Experience of providing support for vulnerable adults.

The successful candidate must demonstrate skills, knowledge, and experience in the following key areas of responsibility:

• Ability to work flexibly and respond to emerging crisis situations.
• Have good communication skills and the ability to manage risk.
• Work as part of a multi- disciplinary team.
• Ensure people receive a person-centred service and have a goal focused care/support and risk management plan.
• Development of the service to work consistently, effectively, and efficiently with our other Care Delivery Services.
• Promote partnership working.
• Implementation of council policies and procedures

ABOUT THE ROLE

Mental Health Accommodation Services supports people transitioning from the acute mental health hospital wards, prison, homelessness etc, to

• Improve mental health and daily living skills.
• Maintain tenancies.
• Integrate into communities when moving on is planned.
• Deliver care in a therapeutic environment, working within a Trauma Informed way that focuses on recovery and intervention.

The role is integral to our Mental Health Accommodation Services which promote independent living with onsite support delivered by the team. A strengths-based approach to supporting people and risk management planning is essential along with building strong connections to the local community.
You will be working in a team where you will feel valued and supported in a rewarding role. You will be supporting people to transition into the service for a temporary stay, working in partnership with several other organisations, to promote recovery and rehabilitation to move into community-based mainstream accommodation. A holistic package of care is provided.
The role is dynamic, challenging and extremely rewarding. Shift work is required as these are 24/7 services – a mixture of earlies, lates and mid-shifts with sleep in duties amounting to 5 over 4 weeks. Some lone working is essential and good support is in place for this.

The successful candidate must demonstrate skills, knowledge, and experience in the following key areas of responsibility:

• Ability to work flexibly and respond to emerging crisis situations.
• Have good communication skills and the ability to manage risk.
• Work as part of a multi- disciplinary team.
• Ensure people receive a person-centred service and have a goal focused care/support and risk management plan.
• Development of the service to work consistently, effectively, and efficiently with our other Care Delivery Services.
• Promote partnership working.
• Implementation of council policies and procedures.

Leeds City Council is one of the largest employers in the region with over 14,000 employees. We seek to recruit and develop talented individuals who embody our council values and ambitions.

THIS ROLE IS BASED IN THE UK. HOME OFFICE GUIDANCE STATES THAT CANDIDATES MUST EVIDENCE THEIR RIGHT TO WORK IN THE UK PRIOR TO COMMENCING EMPLOYMENT, EITHER AS A UK OR IRISH CITIZEN, UNDER THE EU SETTLEMENT SCHEME OR HAVING SECURED ANY OTHER RELEVANT WORK VISA.

If you do not have the right to work in the UK, you must consider your own eligibility for sponsorship for a particular role through the Skilled Worker visaroute before applying. To be eligible for sponsorship you’ll usually need to be paid the standard salary rate of at least £41,700 per year or meet one of the other eligibility criteria. Ensure you are eligible before applying.

JOB PURPOSE

To work to provide an integrated package of support to service users to enable them to live independent, safe and fulfilling lives in the community using a strengths based approach.

RESPONSIBILITIES

• To facilitate and participate in the induction of new workers, volunteers and students.
• To take a lead in managing the shift in the absence of senior officers and to work flexibly across the mental health hubs.
• To work as part of a team and to support the manager to develop the service.
• To contribute to the preparation of reports and management information.
• To assess new referrals to ensure that they meet the customers criteria via liaison with potential service users and referral agencies.
• To work in partnership with individuals to identify their needs and strengths through the assessment and support planning process.
• To undertake support plans and person centred risk assessments and promote their implementation in order to promote independence in a safe environment.
• To arrange and coordinate appropriate reviews including the provider-led annual reviews and participate in multi agency meetings including the care programme approach (CPA). This will also include working collaboratively with health professionals to apply the principles of the Mental Capacity Act (2005).
• To build and develop positive links with the local community and mainstream resources including the use of leisure, education, employment, volunteering and faith organisations and support customers engagement with these resources.
• To work towards recovery and increased independence through the promotion of peer support, and the provision of one to one support where required.
• To lead, develop and organise group activities, including therapeutic, social and leisure which may be staff or user-led and assess for any potential risk This includes the setting up of the room/s as appropriate.
• To facilitate customers on outings and/or appointments as required.
• To assess and undertake lone working as required.
• To support customers to develop or maintain life skills by the provision of advice prompting, guidance and/or signposting.
• To undertake financial transactions in line with LCC Financial Regulations. This may include amenity funds, petty cash and applications for grant funding.
• To support customers to manage their medication as specified in their support plan and to administer medication if required and where staff have reached the required competency and reviewed every 6 months.
• To provide personal care and support to customers where required and as specified in their support plan.
• To support the safeguarding of customers within a positive risk management framework, ensuring that all safeguarding issues are monitored and reported promptly in line with the multi-agency framework.
• To liaise and communicate with relatives, carers, other professionals and appropriate agencies.
• To support and encourage customers to become involved in the on-going development of the service.
• To promote the provision of advocacy services to customers where required.
• To deal with crisis and challenging situations appropriately.
• To attend and participate in meetings, training, personal staff supervision and performance appraisal as required.
• To respect the confidential nature of the work and ensure that customers and carers are aware of the Councils policies relating to the customer access to files and to work within the appropriate information sharing protocol and the General Data Protection Rules (GDPR).
• To accurately complete all necessary documentation on the Client Information System (CIS),records and reports as necessary and determined by the LCC procedures including the Code of Conduct .
• To comply with the requirements of all Leeds City Council policies, procedures and staff instructions, including responsibilities under the Health and Safety Policy and Procedures.
• To actively promote and support Leeds City Council’s Policies on best practice and diversity and equality of opportunity.
• The duties outlined are not meant as an exhaustive list and will also comprise any other duties within the spirit of the post commensurate with the job evaluation outcome for this post.

As a Senior Support Worker, you will bring to the role:

• A trauma informed approach.
• Compassion
• Flexibility
• You will be driven and keen to make a difference to people’s lives.
• You will need the ability to work on your own initiative