WHO WE ARE

Gateway Casinos & Entertainment Limited (“Gateway”) is one of the largest and most diversified gaming and entertainment companies in Canada with 31 gaming properties in British Columbia, Ontario and Alberta. Across its entire portfolio, Gateway currently employs approximately 7,200 people and features approximately 391 table games (including 31 poker tables), 14,288 slots, 81 food and beverage outlets and 564 hotel rooms.
Gateway has been in the business of gaming and entertainment in Canada for more than thirty years and continues to evolve and expand its renowned offerings, including developing casino and restaurant brands. The Gateway to Your Future starts with us.
Gateway celebrates and empowers our team members, who make it all possible. A career at Gateway means working with great people, being recognized for your unique contribution and career advancement opportunities across our 31 locations. Our employees thrive with ongoing training and leadership programs while working in a dynamic and fun environment. See for yourself what it’s like to be on a team that values your vision, skill and energy

• Administers, coordinates and maintains all Closed Circuit Television (CCTV) equipment including cameras, Network switches, Digital Video Recorders (DVRs), computers and other hardware associated with the CCTV system.
• Administers, coordinates and maintains access control equipment including keypads, card readers, controllers, computers and other hardware associated with the access control system.
• Manages sub-contracted repairs and installations of systems and ensures value is obtained from sub-contractors.
• Configures CCTV software and customizes applications for efficient operation by Surveillance staff.
• Configures the access control system hardware and software and customizes software applications to fit the casino needs.
• Ensures the CCTV system and access control systems conform with BCLC requirements.
• Troubleshoots hardware and software issues pertaining to the surveillance network and provides resolutions.
• Trains Surveillance Team Members and other parties in the operation of CCTV and access control equipment.
• Adept in ensuring preventative maintenance is performed as prescribed and on time.
• Stays up-to-date with advancements in security technology, regulations, and industry best practices. Continuously improving technical skills through training and certifications
• Maintains an in depth, current knowledge of BCLC Standards, policies and procedures pertaining to the CCTV and access control systems.
• Evaluates new hardware and software to meet Company requirements.
• Consults with management and recommends security and surveillance products and technologies.
• Performs backup of electronic configuration files and software associated with the CCTV and access control systems.
• Performs other duties as required.
• Performance of high-level root cause analysis for service interruptions.
• Liaises with end users, vendors and technical teams on troubleshooting and issue resolution activities.